Contracts Manager - PFI

TN United Kingdom; Bicester; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading organization is seeking a PFI Contract Manager for Bicester Community Hospital to manage site services and tenant relationships. This permanent role offers a competitive salary, hybrid working conditions, and various benefits including annual leave and training opportunities. The ideal candidate will have experience in PFI and Facilities Management, ensuring that services meet the needs of tenants and comply with regulations.

Benefits

27 days annual leave + 8 bank holidays

Flexible working policy

Training and development opportunities

SMART Pension contribution up to 6%

NHS retail discounts

Cycle to Work Scheme

Qualifications

• Previous experience within a PFI role.
• Previous experience within Facilities Management.

Responsibilities

• Manage day-to-day relationships with tenants of NHSPS.
• Ensure service requests and building variations are processed.
• Lead inspections and compliance checks.

Skills

Facilities Management

Tenant Liaison

Project Management

Health & Safety Compliance

Education

Experience in PFI roles

Job description

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NHS Property Services (NHSPS) is dedicated to enabling excellent patient care by serving as a trusted property advisor to the NHS. We are committed to providing the best estate solutions, ensuring that our healthcare facilities are optimised for efficiency and effectiveness.

We proudly manage a diverse portfolio of 2,700 properties across England, catering to the needs of 6,300 customers. This extensive portfolio represents approximately 10% of the total NHS estate. Our properties range from historic listed buildings to state-of-the-art integrated care centres, encompassing hospitals, GP practices, and administrative offices.

We have a fantastic opportunity for a PFI Contract Manager based in Bicester Community Hospital - PFI and covering the London region.

The role is a permanent position working 37.5 hours a week, Monday to Friday 9.00am to 5.30pm, hybrid between working from home, the office and the customer sites.

The salary is starting from £40,000, with a £3,000 car allowance, up to 10% company bonus and 27 days annual leave.

About the role:

The purpose of this role is to ensure that delegated Projects (contracts) site services provided by the PFI Project Company (Project Co) meet the needs of tenants, patients, and visitors across their assigned PFI site portfolio in accordance with the Project Agreement, policies and procedures, legislation, and statutory requirements.

The Contracts Manager is responsible for managing day-to-day relationships with the tenants of NHSPS. The Contracts Manager will ensure that all requests for Service and Building Variations, Small Works requests across their assigned portfolio are received and processed in line with the Project Agreement and will respond and address day to day customer queries and issues.

What you will do:

• Responsible for the management of activities within their assigned portfolio of properties including tenant liaison, chair meetings, briefings, or providing training sessions for colleagues and contractors. Planning and organising complex activities requiring formulation, adjustments.
• Management of site-specific action plans, ensuring timely updates are provided to appropriate stakeholders. Making judgements across wide range of Project Agreement issues, considering legislation, Health & Safety, and conflicting demands.
• Management of the process for site-based queries and issues ensuring that all are logged via the Project Co. helpdesk in accordance with Schedule 14.
• Responsible for ensuring that Small Works are being processed and delivered within agreed Service Level Agreements (SLAs) as per the Project Agreement
• To lead on and co-ordinate a program of inspections and checks with service teams and contractors to include building audits, surveys and compliance activities to ensure that services are being delivered in line with the Project Agreement and any other appropriate guidance and standards. Ensure that any performance issues to be actioned are identified and resolved and that risks are mitigated through the Project Co Helpdesk.
• To identify risks, report through appropriate mechanisms and act as appropriate.
• Responsible for supporting customers with reporting issues for maintenance, repairs, health & safety, and compliance issues to Project Co using the correct processes and documentation (e.g., variations, small works, requests for space etc.) in line with the Project Agreement.
• Work alongside the Senior Contracts Manager to ensure adequate continuity of service is in place to maintain the delivery of services in the event of any adverse incidents.
• Manage the governance of property information for their assigned portfolio, ensuring that all information is accurate and up to date. Production of manuals and procedures.
• To be responsible for managing communication between Project Co and customers for any works carried out within their assigned portfolio.
• To be responsible for the day-to-day purchase to pay process for your portfolio within budget. Authorising payments to contractors, suppliers, certify payment certificates.

What you will bring to the role:

• Obtaining quotes from Project Co for Small Works.
• Liaison with consultants, statutory bodies, Tenant Trusts and Project Co Representatives.
• Maintaining data base of PFI Estates and non-Estates records, ensuring project Co maintain drawings.
• Previous experience within a PFI role
• Previous experience within Facilities Management

What we can offer you:

We understand how important life is outside of work so, as well as a competitive salary we will also offer:

• 27 days annual leave+ 8 days bank holiday with the option to buy additional weeks leave.
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
• SMART Pension contribution into which the company will contribute up to 6%
• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
• We have a great Colleague Assistance Programme and offer support for all areas of life.

An organisation with a passion

We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.

We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.