Global Client Partner

Smartly.io; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Smartly.io is seeking a Global Client Partner to lead strategic accounts and drive business growth through innovative digital marketing solutions. The role involves building trust with large advertisers, collaborating with cross-functional teams, and ensuring customer success. This position offers a hybrid work model and the opportunity to make a global impact in a diverse and inclusive environment.

Benefits

Inclusive culture with diverse employees

Healthcare and mental health services

Competitive total rewards including equity options

Hybrid work environment

Qualifications

• 8+ years of experience in ad-tech/mar-tech industries.
• Proven record in growing strategic accounts.
• Experience with platforms like Facebook, Pinterest, Snap is advantageous.

Responsibilities

• Collaborate with Global Strategic Partner for account expansion.
• Establish relationships with senior stakeholders.
• Drive opportunities to closure focusing on strategic account planning.

Skills

Communication

Consultative Skills

Relationship Building

Sales Motivation

Job description

Given our incredible growth, we are looking for a highly motivated Global Client Partner to join our team. As a Global Client Partner at Smartly, you will leverage your consultative skills to accelerate existing business growth by leading key strategic accounts and performance advertisers with innovative digital marketing solutions. Your role involves building trust-based relationships with large advertisers, understanding consumer needs, and delivering value-driven solutions. Our focus is on how online platforms effectively reach consumers and deliver optimal experiences for brands.

We are passionate about putting Customers First. Your success will come from helping your customers succeed, establishing yourself as a trusted advisor, and fostering positive outcomes for both Smartly and our clients.

As a Global Client Partner at Smartly, you will...

1. Collaborate with the Global Strategic Partner to develop, prioritize, and influence strategic objectives for account expansion and increased adoption.
2. Work with Customer Success Managers to deliver on account plans and key customer initiatives.
3. Establish relationships with senior stakeholders across the customer organization.
4. Plan with customer decision-makers, platform teams, and other partners.
5. Coordinate high-level execution by setting clear goals, ensuring global alignment, and managing key relationships.
6. Implement feedback channels within the account to ensure steady progress and issue resolution.
7. Align product roadmaps and facilitate interaction between product teams and customers.
8. Build relationships and align objectives with customer partners such as ad agencies, creative teams, or data partners.
9. Own revenue forecasting and target setting for the customer.
10. Manage pipeline and opportunities in Salesforce.
11. Drive opportunities to closure, focusing on strategic account planning and commercial success.
12. Bring 8+ years of experience in ad-tech/mar-tech industries with a proven record in growing strategic accounts; experience with platforms like Facebook, Pinterest, Snap, etc., is advantageous.
13. Lead, organize, and run a key account team effectively.
14. Be motivated by sales, account expansion, and helping partners achieve their marketing goals.
15. Possess excellent communication skills to engage confidently with diverse audiences, including C-level executives.
16. Be eager to learn about our products to effectively communicate with both C-suite and end-users.
17. Collaborate closely with cross-functional teams (product, marketing, engineering, customer success).
18. Be able to work in the London office three days a week (hybrid model).

What We Offer You...

1. An inclusive culture with over 750 employees from more than 60 nationalities across 24 locations in 13 countries.
2. Opportunity to make a global impact and influence our customers and growth.
3. Focus on wellbeing with healthcare, mental health services, paid holidays, and family leave.
4. Competitive total rewards, including equity options, performance bonuses, and career development.
5. A hybrid work environment with options for remote work and working abroad up to 30 days.

Smartly is committed to being the best place for growth-minded individuals. Explore more in our Culture Handbook!

Apply Now and Shape Your Future with Smartly!

#LI-JL #LI-HYBRID

About Smartly

Smartly is an AI-powered advertising technology company transforming ad experiences for brands and consumers. Our platform integrates media, creative, and intelligence to generate over 800 billion impressions and 300 billion creatives annually, delivering tangible business outcomes.

Recognized as a Leader in The Forrester Wave: Creative Advertising Technologies, Smartly manages creative and media for over 700 brands worldwide with $6B in ad spend across major platforms including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our diverse team of 750+ Smartlies from 60+ nationalities works across 13 countries, fostering an inclusive environment aligned with our Diversity, Equity & Inclusion principles.