Meeting & Events Coordinator

Village Hotels; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hotel chain seeks a Meeting & Event Sales Coordinator who excels in delivering exceptional hospitality and driving sales. The role involves managing client relationships, planning events, and ensuring profitability while providing outstanding service. Join a vibrant team and enjoy numerous employee benefits, including discounts and wellness programs.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

Excellent training and development

Flexible working hours

Employee Assistance Programme

Company Pension scheme

Life Insurance

Qualifications

• Strong team player with a can-do attitude.
• Imaginative and aware of local business developments.
• Ability to understand guests’ needs and conduct show-arounds.

Responsibilities

• Deliver amazing hospitality and exceed guest expectations.
• Handle enquiries and finalise event details.
• Identify new leads and convert enquiries to members.

Skills

Attention to detail

Commercial acumen

Sales skills

Teamwork

Job description

As our Meeting & Event Sales Coordinator, you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. Your focus will be primarily on our Meetings, Events and Groups business, dealing with a wide variety of clients from handling enquiries, finalising details of their events through to billing and accurate record keeping.

In some of our hotels, we have launched V Works… our co-working business centre. Can you sell the dream of a collaborative working space? You will wow our customers with fantastic service and grow our customer base by identifying new leads and converting enquiries to members. With a great personality and a passion for sales, you will always offer great options for guests whilst ensuring profitability for the hotel.

You should be highly attentive and be capable of delivering consistent standards. You should have a can-do attitude. In this industry, teamwork is key; you should be a strong team player willing to lend a hand wherever needed.

Work, Grow, Play! Here at Village Hotel Club, we are all about embracing personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits such as…

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development including our Rising Stars and Talent Academy programmes.
• A more exciting way to train across several areas in the hotels, utilizing our Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme, offering support and counselling.
• Flexible working hours.
• A fun, supportive, and inclusive work environment with regular team events.
• Excellent Reward and Recognition Incentive schemes.
• Anniversary rewards for key milestones of service.
• Electric car salary sacrifice scheme.
• Have your birthday off guaranteed.
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward, and recognize our employees and their communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.
• T&C’s apply based on your contract.

But what we need from you…

• Be imaginative, identify new business, and be aware of local developments and competitors.
• A good eye for detail, ensuring contracts and quotes are issued correctly.
• Ability to understand guests’ needs, conduct show-arounds, and promote all the services we have to offer.
• Demonstrate strong commercial acumen ensuring that staffing levels are appropriate to drive conversion.