Meeting & Events Coordinator

The Social Hub (B Corp™); Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading innovator in hospitality as a Meeting & Events Coordinator in Glasgow. You'll drive commercial success by managing bookings and enhancing guest experiences in a vibrant, multi-national environment. This role offers growth opportunities and a unique workplace culture that values authenticity and diversity.

Benefits

Discounts at properties across Europe

Dynamic work environment with events

Opportunities for personal growth

Qualifications

• 1-2 years of relevant work experience, preferably in hospitality.
• Fluency in English with excellent communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage bookings and inquiries for Meeting & Events.
• Develop customer accounts to drive business.
• Prepare and maintain correspondence and reports.

Skills

Communication

Sales

Organization

Problem-Solving

Customer Service

Job description

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events?

Your Mission, If You Choose To accept It…

We’re opening our first Social Hub in the United Kingdom and we couldn’t think of a better place to do it than in Scotland. Located in the heart of the Merchant district in the city center of Glasgow, The Social Hub will operate around 500 rooms, retail spaces, a restaurant, and a rooftop bar, as well as a thriving co-working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community?

As our brand-new Meeting & Events Coordinator, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our location in Glasgow.

No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You’ll make sure that people will easily find us and come to connect in our hotel to experience our ‘one of a kind’, unique spaces. You’ll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience.

In Case You Don’t Know Who We Are (ahem):

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

• You’re our go to person when it comes to taking questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails
• You’ll develop customer accounts to drive business into TSH Rotterdam and to increase market/customer share in all revenue streams
• You’ll work within current business strategies and recognizing potential opportunities
• From admin to hosting, you’ll do it all. You’ll prepare, update and file all correspondence
• You’ll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department
• You’ll host meetings together with the banqueting department/stakeholders
• You’re responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business
• You’ll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments
• You’ll compile statistics and reporting for our cluster management and commercial teams
• You’ll support with the creation and roll out of the local commercial strategy

Who You Are

• You have at least 1-2 years of relevant work experience - hospitality is a plus
• You’re fluent in English with excellent communications skills (verbal as well as written)
• You’re living in the San Sebastián-area or willing to relocate
• You have a positive, can-do attitude towards working within a team
• You’re highly organized and with a high level of attention to detail
• You’re a multi-tasker with strong problem-solving skills and a hands-on mentality
• You’re sales driven and commercially savvy. Cross and upselling is a second nature to you
• You’re extremely guest and service-oriented

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture . Your authenticity keeps our team diverse . Come as you are.

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