Multi-Trade Operative

TN United Kingdom; Barnstaple; On-site; GBP 34,000 - 37,000; Full time

Job summary

Join a leading not-for-profit organisation as a Multi-Trade Operative in North Devon. This role involves a mix of domestic maintenance tasks including bricklaying, plumbing, and carpentry. You'll work both independently and as part of a team, ensuring high standards of service delivery and customer satisfaction. A company van and tools will be provided. Enjoy a competitive salary and a comprehensive benefits package including generous leave and a pension scheme.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Employee Networks for inclusion

Qualifications

• Qualified to NVQ Level 2 in a core subject like carpentry or electrical.
• Must hold a full valid UK driving licence.

Responsibilities

• Carry out construction, fault fixing, and maintenance duties.
• Respond to complaints and resolve service delivery issues.
• Maintain tools and equipment in good condition.

Skills

Customer Service

Communication

Health and Safety Awareness

Workload Prioritization

Education

NVQ Level 2 in Carpentry or Electrical

Unvented - G3 Certificate

Water Regulations (WRAS)

Job description

Social network you want to login/join with:

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Multi-Trade Operative

Covering predominantly North Devon, TA & EX Post Codes, South West

£34,376 - £36,185 per year

40 hours per week

We have an opportunity for a Multi-Trade Operative to join our Voids team, covering different sites across the South West. As a Multi-Trade Operative you will be working as part of a team with some lone working also required. These works are predominantly in domestic properties and duties include bricklaying, plumbing, carpentry and general maintenance. Due to the nature of the role, a company van will be provided as well as power tools for you to complete jobs to a high standard. You will be travelling to our voids properties from your Home Address.

The role of Multi-Trade Operativewill include:

• Carrying out construction, fault fixing and maintenance duties in line with contract specifications
• Ensuring tools and equipment are maintained in good condition and restocking these when needed
• Responding positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences:

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Awareness of health and safety regulations and working legislation
• Excellent customer service and communication skills
• Ability to priorities workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £34,376 per annum (rising to £36,185 per annum after 12 months, subject to satisfactory performance)

For more information please click here

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [emailprotected]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - http://www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.