Education Programs & Support Lead

University of Birmingham; Birmingham; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

40 days annual leave

Volunteer day

Pension scheme

On-site nurseries

Job summary

University of Birmingham is seeking an experienced administrator to join the Education support teams at the College of Medicine and Health. Based at Edgbaston, you will support teaching, learning and staff administration with a proactive, service-oriented approach.

The role offers a full-time, permanent position with opportunities to contribute to process improvements, data reporting and dedicated student support.

Qualifications

• Substantial professional experience in similar admin roles.
• GCSEs in English and Maths at grade C/4 or equivalent.
• A levels or Level 3 qualification or equivalent.

Responsibilities

• Act as primary contact for academic staff, resolving queries and guiding on processes.
• Plan, organise and deliver activities to support teaching and programmes.
• Prepare management and institutional reports from complex data sources.
• Support quality assurance audits and update key documentation.
• Provide professional secretarial support to committees and meetings.

Skills

Communication

Organisational skills

Initiative

Teamwork

Education

GCSEs English & Maths (C/4)

A levels / Level 3 qualification

Job description

University of Birmingham is seeking an experienced administrator to join the Education support teams at the College of Medicine and Health. Based at Edgbaston, you will support teaching, learning and staff administration with a proactive, service-oriented approach.

The role offers a full-time, permanent position with opportunities to contribute to process improvements, data reporting and dedicated student support.