Education Support Officer

Southampton City Council; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Southampton City Council is seeking an Education Support Officer to enhance social mobility and support under-represented groups. This role involves delivering operational policies, engaging with families, and managing casework to improve educational outcomes. The position offers excellent training, flexible working arrangements, and a supportive team environment.

Benefits

Generous local government pension scheme

Flexible working arrangements

Hybrid working options

25 days annual leave plus bank holidays

Employee assistance programme

Qualifications

• Experience working with children and families.
• Knowledge of educational policies and procedures.
• Ability to manage casework effectively.

Responsibilities

• Deliver operational policy and guidance to education settings.
• Support the delivery of school attendance policies.
• Engage with families to improve educational engagement.

Skills

Communication

Teamwork

Problem Solving

Education

Relevant degree or equivalent experience

Job description

1 day ago Be among the first 25 applicants

Purpose Of Job

Inclusion is at the heart of our service delivery, aiming to improve the social mobility of all, including under-represented groups and economically disadvantaged communities. The Education Support Officer will manage and deliver statutory duties on behalf of the local authority, ensuring effective consultative work with education settings, children, and families.

Purpose Of Job

Inclusion is at the heart of our service delivery, aiming to improve the social mobility of all, including under-represented groups and economically disadvantaged communities. The Education Support Officer will manage and deliver statutory duties on behalf of the local authority, ensuring effective consultative work with education settings, children, and families.

Key Responsibilities

• Deliver operational policy and provide guidance to education settings, children, and families.
• Assist the Senior Education Support Officer in the day-to-day management and development of functions related to this service area.
• Support the delivery of various policies and processes, including school attendance support, suspensions, exclusions, reintegration, and identification and support of children with medical needs.
• Complete targeting support meetings to identify barriers to educational engagement and develop action plans.
• Compose and compile accurate and evidence-based reports for Court (Magistrates or Family Proceedings Court).
• Represent SCC at both Family Proceedings Court and Magistrates.
• Engage education settings, children, young people, and their families/carers to improve attendance, reduce suspensions and permanent exclusions, and support pupils with medical conditions.
• Maintain accurate records of case information and decisions.
• Undertake casework with schools, families, and other agencies/services to support pupils who are absent, excluded or at risk of permanent exclusion.
• Deputise for the Senior Education Support Officer as needed.
• The work is varied and challenging, and there is a strong team approach ensuring good support for the successful applicant.
  
  

We Will Provide

• Regular quality supervision
• Accessible, responsive, and supportive management at all levels
• Excellent training and development opportunities whatever your experience
• Strong leadership with a clear vision for the continued development of our service
• Paid leave - Flexible working arrangements
• Contractual car user allowance.
  
  

What We Can Offer You

Here at SCC we have a range of different perks and benefits, a few examples can be found below.

• A generous local government pension scheme.
• Flexible working (role dependant). Up to 13 days of Flexi Leave.
• Hybrid working arrangements (role dependant).
• 25 days annual leave (pro rata), plus bank holidays.
• Online Benefits – salary sacrifice schemes, benefits and discounts.
• Great local transport links.
• Employee assistance programme with access to our health wellbeing and support.
  
  

Contact Details For Informal Discussion

For further information on our benefits package please visit:

For further information and details regarding the position please contact Kerica Hunt -

Email

Recruitment contact details:

Tel: [phone]

For More Information About SCC Please Visit

Follow us on social media for regular updates on our featured jobs and latest news.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

Referrals increase your chances of interviewing at Southampton City Council by 2x

Get notified about new Support Officer jobs in Southampton, England, United Kingdom.

Navy Command - iHub Information Support Officer

Portsmouth, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 2 weeks ago

Navy Command - MCTA Information Support Officer

Portsmouth, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 2 weeks ago

Hampshire, England, United Kingdom 1 day ago

Southampton, England, United Kingdom 5 days ago

Portsmouth, England, United Kingdom 1 week ago

Southampton, England, United Kingdom 3 weeks ago

Urgent Care Assistant - Salisbury (Part-time, Out of hours)

Salisbury, England, United Kingdom 1 month ago

Southampton, England, United Kingdom 5 days ago

Southampton, England, United Kingdom 9 hours ago

Southampton, England, United Kingdom 5 days ago

Bournemouth, England, United Kingdom 1 week ago

Collections Researcher & Security Officer

Portsmouth, England, United Kingdom 4 days ago

Southampton, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.