School IT Technician

Aspris; Chorley; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Enhanced DBS funded

Wellbeing support

Cycle to work scheme

Comprehensive induction

Training and career progression

Discount scheme

Job summary

Aspris Children’s Services is seeking a dedicated IT technician to provide day-to-day tech support across our specialist schools in Chorley, Leyland and Preston. You will help pupils and staff access reliable technology to enhance learning, using Windows and Microsoft 365 as core tools.

The role requires effective communication, safeguarding awareness and a proactive approach to solving problems, with a commitment to confidentiality and data protection in an education setting.

Qualifications

• Experience in IT support or a technician role, preferably in education.
• Good knowledge of Windows OS and Microsoft 365.
• Excellent communication and interpersonal skills; patient and approachable.
• Flexible, proactive problem-solving approach.
• Strong commitment to safeguarding and confidentiality.

Responsibilities

• Provide day-to-day technical support to colleagues and pupils.
• Respond to central help desk requests promptly and effectively.
• Maintain and troubleshoot hardware including PCs, laptops, tablets, interactive whiteboards, printers and mobile devices.
• Support software installation updates and user access across educational and assistive programs.
• Ensure network Internet and Wi-Fi systems are secure and efficient; assist with IT inventories and asset tracking.
• Support the use of technology to aid learning and communication for pupils with autism and complex needs.
• Work collaboratively with teaching and support colleagues to enhance learning experiences.
• Uphold data protection, safeguarding and online safety policies and procedures.

Skills

IT support

Windows OS

Microsoft 365

Communication

Data protection

Safeguarding

Education

Relevant IT qualifications

Job description

We are seeking a dedicated and proactive IT technician to join our supportive team in providing high quality IT services across our specialist schools for pupils with autism and complex needs in the Chorley, Leyland and Preston area.

This new position will play a vital role in ensuring that pupils and colleagues have access to reliable and effective technology to support teaching, learning and communication.

This is a rewarding opportunity for someone with excellent technical knowledge and a passion for making a real difference in an inclusive educational setting.

Key Responsibilities

• Provide day-to-day technical support to colleagues and pupils.
• Responding to central help desk requests promptly and effectively.
• Maintain and troubleshoot hardware including PC's, laptops, tablets, interactive whiteboards, printers and mobile devices.
• Support software installation updates and user access across a range of educational and assistive programs.
• Ensure network Internet and Wi-Fi systems are operating securely and efficiently assist with maintenance and IT inventories and asset tracking.
• Support the use of technology to aid learning communication for pupils with autism and complex needs including assistive devices and specialist software.
• Work collaboratively with the teaching and support colleagues to ensure IT enhances learning experiences.
• Uphold data protection, safeguarding and online safety policies and procedures.

The ideal candidate will be experienced in IT support and or a technician role preferably with relevant IT qualifications and experience of working in an educational setting. A good knowledge of Windows OS and Microsoft 365 and general working principles is essential. The successful candidate will have excellent communication and interpersonal skills, be patient and approachable with a flexible proactive approach to problem solving and a strong commitment supporting children with additional needs. A keen awareness of safeguarding practices and the importance of confidentiality will be essential for working in the role.

Our benefits include

• exclusive access to reward and discount scheme
• comprehensive induction
• commitment to your ongoing training and career progression
• pension scheme
• paid for enhanced DBS
• wellbeing support
• cycle to work scheme and more

At Aspris Children’s Services, we are immensely proud of the career pathway and training we can offer you. As long as you can demonstrate the values needed for a role, transferable skills and life experience, we will give you all the training and support you need to progress!

Resilience

We support some of the most vulnerable children in society who have varying degrees of emotional behavioural difficulties, autism, ADHD and associated difficulties so there will be times where your resilience is challenged.

Communication

Communicating with our young people is vital to understand their needs. Good teamwork and communication plays a key part in ensuring important information is relayed to other colleagues.

Organisation

Strong organisational skills are important to support the class teacher and young people with educational activities

Caring

Our young people require the best care we can offer. If you are a naturally caring and compassionate person, this is the role for you.

Attentive

No two tasks will be the same so being attentive to understand them and identify areas where we can support is important.

Above all, we provide a supportive and collaborative working environment where you can flourish in your career and feel incredibly rewarded by helping those who need it most.

If you want residential childcare to be a job for life, Aspris Children’s Services will help you get there.

Aspris is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with Disclosure & Barring Service and at least 2 references which cover the last 3 years; for all our services we will request references from where you have worked with either Children or Vulnerable Adults. Please be advised that references may be requested prior to interview for roles within our Schools.