Education IT Technician — 1st/2nd Line Support & Cloud Admin

Proactive Appointments; Tandridge; On-site; GBP 22,000 - 32,000; Full time

Job summary

Proactive Appointments is seeking an experienced IT Technician for an active educational environment. This fully onsite role supports staff and students, maintains school IT infrastructure, and ensures secure, reliable services.

You will work with the IT Manager, manage Microsoft 365, AD, Teams/SharePoint, SCCM/Intune/Windows Autopilot, VMware, and Windows Servers, while creating clear technical documentation and following data protection best practices.

Qualifications

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Responsibilities

• Provide high-quality 1st and 2nd line IT support across the school.
• Work alongside the IT Manager to ensure all IT systems and digital services remain available and secure.
• Administer Microsoft 365 services and support end users.
• Manage Active Directory (Azure and on-premises), Group Policy and AD Federation Services.
• Support Microsoft Teams and SharePoint within a classroom environment.
• Deploy and manage devices using SCCM, Intune and Windows Autopilot.
• Support VMware virtualization infrastructure.
• Maintain Windows Server and desktop operating systems.
• Assist with data protection, cyber security and safeguarding compliance.
• Produce and maintain clear technical documentation and user guides.
• Keep up to date with emerging technologies and developments within the education sector.

Skills

Microsoft 365 administration

Azure Active Directory

Active Directory

SharePoint administration

Teams administration

SCCM

Intune

Windows Autopilot

VMware virtualization

Windows Server administration

Cyber security awareness

Technical documentation

English communication

Tools

SCCM

Intune

Windows Autopilot

SharePoint

VMware

Azure Active Directory

Active Directory

Microsoft 365 Admin Center

Job description

Proactive Appointments is seeking an experienced IT Technician for an active educational environment. This fully onsite role supports staff and students, maintains school IT infrastructure, and ensures secure, reliable services.

You will work with the IT Manager, manage Microsoft 365, AD, Teams/SharePoint, SCCM/Intune/Windows Autopilot, VMware, and Windows Servers, while creating clear technical documentation and following data protection best practices.