Onsite School IT Technician: 1st/2nd Line Support

Proactive.IT Appointments Limited; Bristol; On-site; GBP 30,000 - 35,000; Full time

Job summary

Proactive.IT Appointments Limited is recruiting an experienced IT Technician to join a busy and supportive IT team within a well-established educational environment.

Fully onsite in Bristol, you will work with the IT Manager to ensure the school's technology infrastructure and digital services operate efficiently, providing exceptional support to staff and students while maintaining a secure and reliable IT environment.

Qualifications

• Previous experience in a Senior IT Technician or similar IT Support role.
• Excellent customer service and communication skills.
• Strong Microsoft 365 administration experience.
• Experience with Azure Active Directory and on-premises Active Directory.
• Knowledge of Microsoft Teams and SharePoint administration.
• Experience with SCCM, Intune and Windows Autopilot.
• VMware virtualization experience.
• Good understanding of Windows Server and Windows desktop operating systems.
• Strong awareness of cyber security and data protection best practices.
• The ability to create and maintain high-quality technical documentation.
• Fluent written and spoken English.

Responsibilities

• Provide high-quality 1st and 2nd line IT support across the school.
• Work with the IT Manager to ensure all IT systems remain available and secure.
• Administer Microsoft 365 services and support end users.
• Manage Active Directory (Azure and on-premises), Group Policy and AD Federation Services.
• Support Microsoft Teams and SharePoint within a classroom environment.
• Deploy and manage devices using SCCM, Intune and Windows Autopilot.
• Support VMware virtual server infrastructure.
• Maintain Windows Server and desktop operating systems.
• Assist with data protection, cyber security and safeguarding compliance.
• Produce and maintain clear technical documentation and user guides.
• Keep up to date with emerging technologies in the education sector.

Skills

Microsoft 365 administration

Azure Active Directory

Active Directory

Microsoft Teams

SharePoint administration

SCCM

Intune

Windows Autopilot

VMware

Windows Server

Cyber security

Data protection

Documentation

English communication

Tools

Microsoft 365

Azure AD

VMware

Job description

Proactive.IT Appointments Limited is recruiting an experienced IT Technician to join a busy and supportive IT team within a well-established educational environment.

Fully onsite in Bristol, you will work with the IT Manager to ensure the school's technology infrastructure and digital services operate efficiently, providing exceptional support to staff and students while maintaining a secure and reliable IT environment.