IT Technician

Proactive Appointments; Tandridge; On-site; GBP 22,000 - 32,000; Full time

Job summary

Proactive Appointments is seeking an experienced IT Technician for an active educational environment. This fully onsite role supports staff and students, maintains school IT infrastructure, and ensures secure, reliable services.

You will work with the IT Manager, manage Microsoft 365, AD, Teams/SharePoint, SCCM/Intune/Windows Autopilot, VMware, and Windows Servers, while creating clear technical documentation and following data protection best practices.

Qualifications

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Responsibilities

• Provide high-quality 1st and 2nd line IT support across the school.
• Work alongside the IT Manager to ensure all IT systems and digital services remain available and secure.
• Administer Microsoft 365 services and support end users.
• Manage Active Directory (Azure and on-premises), Group Policy and AD Federation Services.
• Support Microsoft Teams and SharePoint within a classroom environment.
• Deploy and manage devices using SCCM, Intune and Windows Autopilot.
• Support VMware virtualization infrastructure.
• Maintain Windows Server and desktop operating systems.
• Assist with data protection, cyber security and safeguarding compliance.
• Produce and maintain clear technical documentation and user guides.
• Keep up to date with emerging technologies and developments within the education sector.

Skills

Microsoft 365 administration

Azure Active Directory

Active Directory

SharePoint administration

Teams administration

SCCM

Intune

Windows Autopilot

VMware virtualization

Windows Server administration

Cyber security awareness

Technical documentation

English communication

Tools

SCCM

Intune

Windows Autopilot

SharePoint

VMware

Azure Active Directory

Active Directory

Microsoft 365 Admin Center

Job description

IT Technician

Fully onsite

We are currently recruiting for an experienced IT Technician to join a busy and supportive IT team within a well-established educational environment.

Working closely with the IT Manager, you will play a key role in ensuring the school's technology infrastructure and digital services operate efficiently, providing exceptional support to staff and students while helping to maintain a secure and reliable IT environment.

Key Responsibilities

• Provide high-quality 1st and 2nd line IT support across the school.
• Work alongside the IT Manager to ensure all IT systems and digital services remain available and secure.
• Administer Microsoft 365 services and support end users.
• Manage Active Directory (Azure and on-premises), Group Policy and AD Federation Services.
• Support Microsoft Teams and SharePoint within a classroom environment.
• Deploy and manage devices using SCCM, Intune and Windows Autopilot.
• Support VMware virtual server infrastructure.
• Maintain Windows Server and desktop operating systems.
• Assist with data protection, cyber security and safeguarding compliance.
• Produce and maintain clear technical documentation and user guides.
• Keep up to date with emerging technologies and developments within the education sector.

Skills & Experience

We're looking for someone who has:

• Previous experience in a Senior IT Technician or similar IT Support role.
• Excellent customer service and communication skills.
• Strong Microsoft 365 administration experience.
• Experience with Azure Active Directory and on-premises Active Directory.
• Knowledge of Microsoft Teams and SharePoint administration.
• Experience with SCCM, Intune and Windows Autopilot.
• VMware virtualisation experience.
• Good understanding of Windows Server and Windows desktop operating systems.
• Strong awareness of cyber security and data protection best practices.
• The ability to create and maintain high-quality technical documentation.
• Fluent written and spoken English.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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equal opportunities organisation