Education IT Engineer — Tech Support for Learning

Altus Education Partnership; Rochdale; On-site; GBP 31,000 - 34,000; Full time

Job summary

Altus Education Partnership is seeking a Trust IT Engineer to support staff and students across the Trust and Rochdale Sixth Form College. You will maintain and develop IT systems, troubleshoot issues and contribute to technology projects that enhance teaching, learning and operations.

Based in Rochdale with cross-site responsibilities, the role requires proactive problem solving, strong customer service and experience with Microsoft 365, Windows environments and network basics.

Qualifications

• Experience in an IT support environment with good troubleshooting skills.
• Experience with Microsoft 365, Windows environments and networking fundamentals.

Responsibilities

• Delivering responsive IT support for staff and students across the Trust.
• Diagnosing and resolving hardware, software, network and connectivity issues.
• Supporting Microsoft 365, Microsoft Teams, Active Directory, Entra ID and Intune environments.
• Assisting with cybersecurity, network infrastructure and device management.
• Supporting classroom technology, audiovisual equipment and educational IT systems.
• Contributing to Trust-wide projects, system upgrades and continuous service improvements.

Skills

IT support experience

Customer service

Tools

Microsoft 365

Windows environments

Job description

Altus Education Partnership is seeking a Trust IT Engineer to support staff and students across the Trust and Rochdale Sixth Form College. You will maintain and develop IT systems, troubleshoot issues and contribute to technology projects that enhance teaching, learning and operations.

Based in Rochdale with cross-site responsibilities, the role requires proactive problem solving, strong customer service and experience with Microsoft 365, Windows environments and network basics.