Education‑Focused Account Executive for Schools (Hybrid)

Digital Waffle; Congleton; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension

Excellent progression opportunities

Collaborative team

Job summary

Digital Waffle is seeking a Senior Account Executive to manage a portfolio of school customers and deliver outstanding service. The role emphasizes building long-term client relationships, leading onboarding and calls, and spotting opportunities to meet KPIs.

Hybrid working arrangement in Alderley Edge with a salary up to £35,000, plus opportunities for progression in a purpose-driven organisation.

Qualifications

• Experience in account management or customer success.
• Strong relationship-building and communication skills.
• Comfortable presenting to schools and stakeholders.
• Organised, KPI-driven and proactive in managing client needs.

Responsibilities

• Manage and develop a portfolio of customer accounts.
• Build strong, long-term client relationships.
• Lead onboarding, customer calls and presentations.
• Understand customer needs and identify opportunities.
• Track KPIs and take ownership of account performance.
• Work with internal teams to resolve issues and deliver excellent service.

Skills

Account management

Customer success

Relationship building

Communication

Job description

Digital Waffle is seeking a Senior Account Executive to manage a portfolio of school customers and deliver outstanding service. The role emphasizes building long-term client relationships, leading onboarding and calls, and spotting opportunities to meet KPIs.

Hybrid working arrangement in Alderley Edge with a salary up to £35,000, plus opportunities for progression in a purpose-driven organisation.