Education Admin Specialist - Flexible, Impactful Support

Gloucestershire County Council; Gloucester; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Flexible and agile working

25.5 days annual leave rising to 30.5

LGPS

EAP (Employee Assistance Programme)

Cycle to Work

Gloucestershire Salary Sacrifice Green

Networking opportunities

Job summary

Gloucestershire County Council is seeking an enthusiastic Administrator to join our busy Education Business Support Team (EBST) within Children's Services in Gloucester. You will support multiple operational teams by coordinating meetings, minuting discussions, and following up actions, while delivering high-quality customer service to schools, parents, and partners.

The role requires strong digital literacy with Office 365, CRM systems and related tools, and the ability to stay calm under

Qualifications

• Experience of attending and minuting multi-agency meetings and panels.
• Ability to extract and complete follow-up actions for cases.
• Strong interpersonal and communication skills to liaise with schools, parents and partners.
• A high standard of digital literacy, specifically using Office 365 and CRM systems.

Responsibilities

• Provide high-quality business support to Education Directorate teams.
• Coordinate statutory panels and maintain information systems.
• Respond to complex queries from internal and external customers.
• Liaise with schools, parents and partners to signpost customers.

Skills

Minuting meetings

Multi-agency coordination

Customer service

Digital literacy

Tools

Office 365

CRM

Umbraco

Capita

Liquid Logic

Jadu

Job description

Gloucestershire County Council is seeking an enthusiastic Administrator to join our busy Education Business Support Team (EBST) within Children's Services in Gloucester. You will support multiple operational teams by coordinating meetings, minuting discussions, and following up actions, while delivering high-quality customer service to schools, parents, and partners.

The role requires strong digital literacy with Office 365, CRM systems and related tools, and the ability to stay calm under