Cloud Services Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Wolverhampton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Engineer to join their team in Southampton. This role involves working with Cloud, Network, and Security specialists to enhance customer satisfaction and support critical infrastructure. The ideal candidate will have knowledge of Cloud technologies, including Azure, and possess strong communication and problem-solving skills. The company offers a diverse culture, development opportunities, and a range of benefits to support employee growth.

Benefits

Annual leave options

Pension scheme

Family policies

Health support

Discounts

Qualifications

• Interest in Cloud technologies with Azure knowledge.
• Support experience in medium to large environments.

Responsibilities

• Train internal staff and customers on products.
• Monitor customer incidents and report on accounts.
• Create relevant documentation such as TA, POC, RFC.

Skills

Cloud technologies

Leadership

Problem-solving

Communication

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Azure

Linux

MS SCCM

MS Exchange

Microsoft SQL Server 2016 or above

VMware vCloud Director

Job description

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Client:

Telent

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our Engineering team in Southampton. This role offers an opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development with exposure to challenging projects.

The Cloud Engineer will build and enhance relationships with internal and external customers, providing proactive service and bridging the engineering team with Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - What you’ll do:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Adhere to internal and external processes regarding task allocation, completion, and reporting.
• Assist with Proof of Concept scenarios, Type Approval activities, and lab testing.
• Create relevant documentation such as TA, POC, RFC, WI, and SoW.
• Perform peer reviews of technical documentation.
• Assist in pre-staging equipment for customer sites.
• Attend customer meetings as required.
• Ensure accurate and timely timesheet submissions.
• Maintain certifications aligned with role and objectives.
• Complete overtime and expenses accurately.
• Adhere to GDPR and security policies.

Cloud Engineer - Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange, with support experience in medium to large support environments and on-premise Cloud Services experience.

• VCP 6.x-DCV (desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above, including clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 or above
• VMware vCloud Director knowledge
• Leadership qualities and a proactive attitude
• Strong work ethic, trust-building, and collaborative skills
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or as part of a team

Telent - What we offer:

A diverse and inclusive culture, opportunities for development, and a range of benefits including annual leave options, pension scheme, family policies, health support, discounts, and more. We value our employees' contributions and aim to create a supportive environment where everyone can thrive.

Brilliance brought together.

Our values and behaviors:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focussed

#LI-Hybrid

#TJ-Hybrid

About Telent: Telent is a leading technology company specializing in mission-critical communications and digital infrastructure support across the UK, committed to making a positive impact through innovative technology and dedicated teams.