Student Enrolment Manager

Luminate Education Group; Leeds; On-site; GBP 38,000 - 43,000; Full time

Job summary

An established industry player is seeking a dedicated Student Enrolment Manager to enhance student enrolment processes and support services. This role involves leading a multi-site team, ensuring data accuracy, and fostering relationships with key stakeholders. The ideal candidate will have a strong background in educational management, excellent communication skills, and a commitment to continuous improvement. Join a vibrant institution that values diversity and lifelong learning, where your contributions will make a significant impact on the student experience.

Benefits

Generous Annual Leave

Memberships and Discounts

Discounted Travel

Learning and Development Opportunities

Flexible and Hybrid Working Opportunities

Qualifications

• Experience in management roles within educational support settings.
• Proven ability to manage and develop small teams effectively.

Responsibilities

• Manage staff and processes for efficient student enrolment services.
• Continuously improve enrolment processes to align with institutional goals.

Skills

Management Skills

Interpersonal Skills

Data Analysis

Problem Solving

IT Literacy

Education

Level 3 Professional Qualification

GCSE English and Maths (Grade 4 or above)

Tools

Digital Systems

Data Reporting Systems

Job description

Join our Outstanding Adult & Community department, graded Outstanding by Ofsted in May 2022 and February 2025. We are committed to providing high-quality education and support services to adult learners and the community.

We are now seeking a dedicated and experienced Student Enrolment Manager to play a key role in managing staff and processes that deliver an efficient student enrolment and support funds service.

The Adult & Community department offers a range of courses designed for learners aged 19 and above. These include part-time vocational courses, Access to Higher Education programs, and leisure courses aimed at personal and professional development. The department operates across multiple campuses across Leeds.

What You Will Do

1. Manage staff and processes for efficient student enrolment and support funds services, ensuring data accuracy and quality.
2. Lead, coach, and develop a multi-site team to work collaboratively and provide exceptional service.
3. Ensure swift, professional enrolment processes, enhancing the student experience.
4. Build and maintain strong relationships with key stakeholders across the directorate and institution.
5. Continuously improve the enrolment and support funds processes to align with institutional goals.
6. Provide leadership and guidance to ensure team alignment with organisational standards.

About You

1. Professional qualification at Level 3 or above, plus GCSE English and Maths grade 4 or above (or equivalent qualifications).
2. IT literate, with strong working knowledge of digital systems and tools commonly used in administrative and educational settings.
3. Experience in management roles within educational support settings, such as schools, academies, 6th Form Colleges, Multi Academy Trusts, FE Colleges, or Adult Learning environments.
4. Proven ability to manage and develop small teams, coaching staff to adopt collaborative and student-centred working approaches.
5. Skilled in working within a matrix management structure and using data reporting systems to manage and record student/customer information.
6. Excellent interpersonal and communication skills, able to relate effectively with others, both one-on-one and in teams, and communicate clearly in both verbal and written forms.
7. Critical thinker with the ability to analyse complex issues, solve problems, and make quick decisions, alongside a strong focus on self-management, continuous learning, and driving achievement and innovation.

Benefits

• Generous Annual leave entitlement- If you work full time, you'll get at least 39 days holiday plus bank holidays, including Christmas closure days (pro-rata for part-time staff).
  • Support Staff 39 days
  • Academic 44 days
  • Senior Management 44 days
• Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card).
• Travel and commuting- discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus, and Cycle to Work schemes.
• Learning and development opportunities - including staff development days.
• Flexible and hybrid working opportunities- this will vary depending on role requirements.

About Us

Leeds City College is one of the largest further education institutions in the country and a major provider of apprenticeships regionally.

We provide a vibrant and diverse learning environment, delivering excellent and innovative education that is supportive, inspiring, and life-changing. Our values put students first and are at the core of everything we do.

We are committed to lifelong learning and investing in our staff. You’ll have access to a broad range of training and professional development opportunities. We offer numerous job vacancies, and our size provides many opportunities for progression.

Join us on the journey to being the best we can be for our students, apprentices, staff, and stakeholders.

Safeguarding

At Luminate Education Group, we are committed to safeguarding and welfare of all students, including children, young people, and vulnerable adults. All staff and volunteers must share this commitment. We follow Safer Recruitment practices as per Keeping Children Safe in Education. Successful applicants will undergo mandatory checks, including an enhanced DBS, online checks, and references. It is a criminal offense to apply if barred from regulated activity concerning children.

Equality, Diversity & Inclusion

Our commitment to EDI is central to our values. We strive to create a workplace that embraces diversity, treats everyone fairly, and promotes inclusion. Our recruitment processes ensure equal opportunities and aim to eliminate bias, fostering a diverse talent pool. We continually improve our practices to ensure fairness and representation. To learn more about our EDI objectives, please Click here.

Recruitment Agencies

We kindly request that agencies do not submit unsolicited CVs for our roles. If support is needed, we will contact agencies directly.

• We do not recognize unsolicited or speculative CV submissions from agencies.
• We are not liable for fees if a candidate is submitted unsolicited and employed.
• Salary: Starting at £38,651, progressing to £42,223 per annum.
• Frequency: Annual.
• Job Reference: LUM377/1869.
• Contract Type: Permanent, Full-Time.