Global Partner Account Director

IFS; Staines-upon-Thames; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading company seeks a Global Partner Account Director to manage strategic global partnerships, driving engagement and revenue growth. The role requires extensive experience in IT services and ERP software, focusing on collaboration with sales and partner teams to ensure successful software deployments.

Qualifications

• 15+ years’ experience in partner or vendor management in the technology sector.
• Extensive experience in large IT service organizations, B2B, and ERP software industries.
• Proven track record in driving complex ERP sales and negotiations.

Responsibilities

• Drive revenue from and with globally managed Partners.
• Support IFS’s hyper-growth and expansion leveraging partners.
• Develop a sustainable Partnership route to market.

Skills

Communication

Negotiation

Problem Solving

Education

Bachelor’s degree in Business Administration, Management, Marketing, or related fields

Job description

Company Description

IFS is a billion-dollar revenue company with 6000+ employees across all continents. Our leading AI technology underpins our award-winning enterprise software solutions, enabling our customers to excel at critical moments—at the Moment of Service. Our commitment to internal AI adoption keeps us at the forefront of technological advancements, allowing colleagues to unlock creativity and productivity, ensuring our solutions remain cutting-edge.

At IFS, we are flexible, innovative, and focused on engaging with our customers and making a real impact globally. We aim to solve society’s greatest challenges through agility, collaboration, and trust.

We celebrate diversity and are committed to fostering an inclusive workforce that reflects the diverse cultures, backgrounds, and viewpoints of our customers, partners, and communities. As an international company serving a global clientele, we recognize that our success depends on respecting different perspectives.

Joining our team means becoming part of a global, diverse environment. You will join a winning team with a commitment to sustainability, working in a company where we get things done so you can make a positive impact on the world.

We seek innovative and original thinkers to work in an environment where you can #MakeYourMoment, helping others make theirs. Powered by our AI-driven solutions, we empower our team to challenge the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

IFS’s success depends on a strong and committed partner community. The Global Partner Account Director manages relationships and drives engagement with our strategic global partners critical to our success. The goal is to increase partner commitment to leverage their capabilities for successful IFS software sales and implementations.

The Global Partner Director collaborates with IFS Sales, Pre-sales, and Services teams, as well as partners, to ensure partners meet forecasted license revenue targets and execute successful software deployments and transformation programs. This includes establishing processes for engagement, aligning partner skills and resources with IFS interests, and ensuring partner activities deliver valuable customer outcomes and satisfaction.

The individual should be capable and willing to generate additional IFS software revenue through their Managed Partner based on demand generation and lead qualification activities.

Key responsibilities:

1. Drive revenue from and with our globally managed Partners (sell with / sell through / sell to)
2. Support IFS’s hyper-growth and expansion, leveraging partners to scale rapidly through project priming and practice growth
3. Foster strong relationships between managed Partners and IFS market units, resulting in deals in target industries and regions
4. Enable Sales to focus on customer engagement by supporting the right Partners for specific industries and geographies
5. Develop a sustainable Partnership route to market that encourages partner demand generation with IFS
6. Deliver regional partner cadence and joint account planning on a regular schedule
7. Maintain pipeline opportunities in CRM in collaboration with regional sales teams
8. Keep leadership informed about partnership growth, engagement, and concerns
9. Attend meetings, conferences, and partner events in person
10. Build and maintain relationships at all organizational levels
11. Support new business development across industries and products
12. Ensure partnership performance aligns with business goals
13. Collaborate with sales, product, marketing, and development teams to support partners
14. Use a consultative approach focused on listening, learning, problem-solving, and influencing
15. Communicate IFS’s mission and value proposition effectively to diverse audiences using persuasive storytelling and cultural competencies

Qualifications

• Extensive experience in large IT service organizations, B2B, and ERP software industries
• Preferably 15+ years’ experience in partner or vendor management in the technology sector
• Understanding of relevant IT markets and GSI landscape in the Big 5 market
• Proven track record in driving complex ERP sales and negotiations
• Willingness to travel regularly
• Prior large-scale partner management experience
• Excellent written and verbal communication skills

Desirable:

• Experience in developing partner marketing plans
• Experience in systems integration partnering
• Bachelor’s degree in Business Administration, Management, Marketing, or related fields

Additional Information

We believe in the importance of in-person community for innovation and connection. Our roles offer a balanced mix of remote and in-office work to promote flexibility and foster a strong connection with colleagues and the broader IFS community.