ECT - Business Development Manager

Phenna Group; Leicester; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company car

Company laptop

Company mobile phone

Perkbox Account

Westfield Health

Cycle to Work Scheme

Tech Pack Scheme

Bespoke Personal Training &Development

Company Pension

Job summary

Phenna Group is seeking a Business Development Manager (Chemistry Services) to drive revenue growth through new client acquisition and effective account management. The role can be home-based or office-based in Leicester, with extensive travel to client sites and ECT laboratories, and frequent industry event attendance.

You will work with the Managing Director to pursue opportunities, deliver KPIs, and build relationships using CRM/ERP/LIMS while targeting growth and earnings in a dynamic,

Qualifications

• Proven experience in business development or B2B sales, ideally within technical, laboratory, or testing services.
• Ability to work independently while delivering against defined targets and KPIs.
• Full, clean UK driving licence (mandatory).
• Understanding of BS1377, BS3882, WM3, TRL 447, BS1881, EN 1744 and BS4551 testing applications and related commercial drivers.

Responsibilities

• Develop new business leads within defined target sectors via prospecting campaigns promoting testing services to key decision makers.
• Grow revenues from existing customers through account management and upselling.
• Generate quotations using LIMS and maintain data in ERP/CRM systems.
• Manage sales pipeline with regular updates in meetings and reports.
• Represent the business at industry events and coordinate with marketing campaigns.

Skills

Business development

B2B sales

Independent worker

Communication skills

Tools

CRM

ERP

LIMS

Job description

Position: Business Development Manager (Chemistry Services)

Reporting to: Managing Director

Primary Role:

• The primary purpose of this role is to acquire new business that drives revenue growth in line with the annual budget.
• The successful candidate will be responsible for delivering agreed Key Performance Indicators (KPIs) and financial targets while operating with a high degree of autonomy.
• With the support and guidance of the Managing Director, the roleholder will proactively identify, pursue, and convert new salesopportunities, as well as maximise revenue from the existing customer base.
• The role will be home-based or Leicester office-based, depending on the successful candidate’s location. The position requires extensive travel to client sites, regular visits to ECT laboratories, and attendance at industry events.

Skills, Experience & Requirements:

• Proven experience in business development or B2B sales, ideally within technical, laboratory, or testing services.
• Ability to work independently while delivering against defined targets and KPIs.
  Strong communication, influencing, and relationship-building skills and confident using CRM, ERP, and LIMS.
• Full, clean, and valid UK driving licence (mandatory).
• The successful candidate will demonstrate a sound working knowledge of BS1377, BS3882, WM3, TRL 447, BS1881, EN 1744 and BS4551 testing applications, together with an understanding of the commercial and regulatory drivers behind these methods. This knowledge will enable them to hold informed, credible conversations with prospectiveclients and stakeholders.
• Highly driven and motivated, the successful candidate will thrive in a competitive market environment. They will be focused on meeting and exceeding sales targets and motivated by the opportunity to progress their career and earnings within a growing business at an exciting stage of development.

Main Tasks:

The general duties and responsibilities of the role shall include, but not be limited to the following:

• Proactively develop new business leads within defined target sectors throughoutbound telephone and prospecting campaigns, promoting ECT testing services to key decision makers (KDMs).
• Grow revenues from existing customers through effective account management and upselling opportunities.
• Generate accurate and timely quotations using the Laboratory Information Management System (LIMS).
• Maintain and update all customer, opportunity, and sales data within ERP and CRM systems.
• Actively manage the sales pipeline, ensuring consistent follow-up and engagement with prospective clients.
• Provide regular pipeline and activity updates during weekly sales meetings.
• Prepare, generate, and present sales performance reports at monthly Management Meetings.
• Build and maintain strong working relationships with internal teams, including regular
  engagement with ECT laboratory staff to support sales delivery.
• Represent the business at industry trade shows and external events as required.
• Work with the Divisional Marketing Team to set up targeted campaigns to promote services.
• Salary: competitive salary + Annual Performance Based Pay ReviewIncentive
• Scheme: Bonus payments of 7.5% of annual salary will be calculated and paid quarterly.
• Commission: 3% commission payment for exceeding the year-end target will be calculated and paid annually.
• Business Tools:Company Car,Company Laptop, &Company Mobile Phone
• Benefits: Perkbox Account,Westfield Health Cycle to Work Scheme,Tech Pack Scheme,Bespoke Personal Training & Development Programme,Company Pension

Phenna Group is an Equal Opportunities Employer