ECP Account Manager (North West)

Carl Zeiss Vision UK Ltd.; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Carl Zeiss Vision UK Ltd. is seeking an Account Manager to grow new and existing accounts and drive revenue growth within the optician market. You will manage customer relationships and deliver value through long-term partnerships, aligning with ZEISS strategies.

The role requires proven B2B sales experience, data-driven insights, and strong account management skills, with a focus on achieving KPIs and strategic growth for CZV UK Ltd.

Qualifications

• Proven capability in acquiring new customers.
• Credible sales track record delivering KPI growth.
• Business-to-business sales experience.
• Analytical and problem-solving skill set.
• Ability to work to deadlines and manage multiple projects.

Responsibilities

• Manage day-to-day aspects of customer accounts to grow revenue and achieve KPIs.
• Evaluate territory and accounts to identify opportunities for improvements.
• Deliver insights from data to create value for customers and options for innovation.
• Maintain up-to-date CRM data and report progress against KPIs and barriers.

Skills

New customer acquisition

Sales KPIs

B2B sales

Analytical skills

Deadline management

Education

Degree qualified

Tools

CRM system

Job description

Purpose of the Role

Carl Zeiss Vision UK are recruiting an Account Manager to successfully grow new and existing accounts, to ensure our ambitious growth strategies are achieved.

Key Deliverables

• Acquire new customers within the territory to drive commercial performance.
• Drive ZEISS revenue from existing independent opticians, through a long-term partnership approach, to achieve continued growth and success for both the customer(s) and CZV UK Ltd.
• Identifying commercial opportunities to create value for accounts, and successfully manage the delivery and execution of these opportunities.

Key Requirements of the role include

• Manage all day-to-day aspects of customer accounts to achieve revenue growth and achieve business KPIs, goals and strategy.
• Evaluate the overall commercial effectiveness of the territory, and customer accounts, identifying opportunities for improvements.
• Undertake data analysis of the commercial opportunities that are available to create value for customers and create innovation options to address these.
• Deliver insights to the customer to support their continued success Be the key point of contact for customer(s) Curate data from across new markets, the wider industry and business models to identify commercial opportunities.
• To operate within company budget, and at all times be an ambassador for ZEISS.
• To keep the CRM system up to date, and provide monthly updates of progress versus KPIs, key barriers and intelligence, implementing this data daily to drive commercial performance.

Required Knowledge & Experience Must have

• Proven capability in new customer acquisition.
• Demonstrated sales experience – credible at achieving KPIs and delivering growth in market through managing the existing customer base and securing new customers.
• Business to business sales experience.
• Clean driving License or at most 3 points.
• Analytical and problem solving skill set.
• Proven capability in being able to work to deadlines and manage additional projects.
• Previous sales experience in the optical/contact lens/medical devices/pharmaceutical industries.

Desirable

• Proven academics: Degree qualified or equivalent.

Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Join us today. Inspire people tomorrow.