Ecommerce Warehouse Ops Leader | Drive Growth & Improvement

GXO Logistics, Inc.; Crick; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Company pension

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits platform

Job summary

GXO Logistics, Inc. in Crick is seeking an experienced Warehouse Operations Manager to lead our ecommerce operation, delivering KPI targets, safety standards, and customer service excellence.

This full-time role offers a rotating shift pattern and a salary up to £55,000 per year plus a comprehensive benefits package including pension, private medical and dental cover, 24/7 GP, life assurance, and access to MyBenefits.

Qualifications

• Experience leading large teams in logistics and ecommerce operations.
• Ability to drive KPIs, service levels and budgets.
• Experience with health and safety and compliance.
• Strong stakeholder relationship management.
• Excellent analytical and organizational skills.

Responsibilities

• Lead and coordinate operational activities to deliver KPIs, service levels, and budget targets across your area of responsibility.
• Build strong relationships with customers and stakeholders, ensuring plans align with requirements.
• Drive a culture of continuous improvement to enhance efficiency and performance.
• Coach, mentor, and develop Department Managers and wider teams.
• Champion health and safety, engagement and compliance.

Skills

Team leadership

People management

Customer focus

Process improvement

Communication

Job description

GXO Logistics, Inc. in Crick is seeking an experienced Warehouse Operations Manager to lead our ecommerce operation, delivering KPI targets, safety standards, and customer service excellence.

This full-time role offers a rotating shift pattern and a salary up to £55,000 per year plus a comprehensive benefits package including pension, private medical and dental cover, 24/7 GP, life assurance, and access to MyBenefits.