Ecommerce & Stock Operations Specialist

Pertemps Redditch Commercial; Redditch; Presencial; GBP 28.000 - 32.000; Jornada completa

Descripción de la vacante

Pertemps Redditch Commercial is seeking an Ecommerce & Stock Administrator to join a growing Redditch-based team. You will monitor inventory levels, maintain accurate product information across retailer platforms, and support dropship accounts to ensure smooth operations.

The role requires strong analytical skills, excellent attention to detail, and the ability to manage competing priorities in a fast-paced environment.

Formación

• Experience in customer service, account management, ecommerce or stock coordination.
• Strong analytical skills and confidence working with data and reports.
• Excellent organisational and time management abilities.
• High levels of accuracy and attention to detail.
• Strong communication and relationship-building skills.
• Good Microsoft Office skills, particularly Excel.
• The ability to work independently and prioritise effectively.

Responsabilidades

• Monitor customer inventory levels, identifying potential stock shortages and opportunities for pre-orders.
• Analyse stock performance against forecasts and provide regular updates.
• Ensure products are accurately listed across retailer websites and marketplaces.
• Complete and maintain product content and web forms.
• Work closely with customer service teams to ensure service level agreements (SLAs) are achieved.
• Review customer portal information and resolve any discrepancies.
• Build and maintain strong relationships with retail customers.
• Identify opportunities to increase sales through upselling and cross-selling activities.
• Support customer engagement initiatives, trade events and exhibitions.
• Produce regular reports on stock levels, inventory movements, order status and sales performance.
• Process credit requests and arrange product collections when required.
• Provide general administrative support to the wider commercial team.

Conocimientos

Customer service

Account management

Ecommerce

Stock coordination

Analytical skills

Organisational skills

Time management

Attention to detail

Communication

Excel

Herramientas

Excel

Descripción del empleo

Pertemps Redditch Commercial is seeking an Ecommerce & Stock Administrator to join a growing Redditch-based team. You will monitor inventory levels, maintain accurate product information across retailer platforms, and support dropship accounts to ensure smooth operations.

The role requires strong analytical skills, excellent attention to detail, and the ability to manage competing priorities in a fast-paced environment.