Ecommerce Operations & Supply Chain Lead (Hybrid)

eRecruitSmart; Bracknell; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

20 days holiday

Company discount

Training & development

Workplace pension

Free on-site parking

Job summary

eRecruitSmart is seeking an Operations & Supply Chain Manager for our client in Bracknell. You will lead end-to-end supply chain functions from supplier to final-mile delivery, ensuring efficient and scalable operations for a growing ecommerce business.

The role covers inventory, order fulfilment, inbound freight, warehousing and returns across multiple locations. You will partner with Merchandising, Finance and Customer Care to drive performance and process improvements.

Qualifications

• Extensive experience in logistics, supply chain or operations within ecommerce/retail or D2C.
• Strong knowledge of NetSuite inventory management and order processing.
• Excellent problem-solving, analytical and leadership abilities.

Responsibilities

• Manage end-to-end order fulfilment, warehousing and shipping across multiple locations and partners.
• Oversee inventory planning and stock levels; work with Merchandising to forecast dispatch volumes.
• Negotiate rates with freight forwarders; explore cost-saving opportunities and supplier options.
• Monitor inbound freight and relationships with logistics partners against KPIs and contracts.
• Ensure smooth customer journeys by coordinating with Customer Care, Product and Finance teams.

Skills

Logistics leadership

NetSuite knowledge

Forecasting

Tools

NetSuite

Sigma

Excel

Job description

eRecruitSmart is seeking an Operations & Supply Chain Manager for our client in Bracknell. You will lead end-to-end supply chain functions from supplier to final-mile delivery, ensuring efficient and scalable operations for a growing ecommerce business.

The role covers inventory, order fulfilment, inbound freight, warehousing and returns across multiple locations. You will partner with Merchandising, Finance and Customer Care to drive performance and process improvements.