Head of Supply Chain

Bis Henderson Recruitment; East Midlands; On-site; GBP 64,000 - 89,000; Full time

Job summary

Bis Henderson Recruitment is seeking a hands-on Head of Supply Chain in the East Midlands to lead end-to-end supply chain operations within a fast-paced ecommerce environment. This senior role requires developing teams, driving continuous improvement, and delivering strong cost-to-serve and KPI outcomes.

Applicants should have 6-7+ years in a supply chain leadership role, with ecommerce/wholesale experience and a proven track record of improving KPIs.

Qualifications

• 6-7+ years' experience in a supply chain leadership role, with a strong fulfilment/operations background.
• Experience within ecommerce, wholesale or a comparable fast-paced environment.
• Strong cost-to-serve understanding.
• Proven track record of improving KPIs and delivering measurable results.
• Experience working within ISO 9001 or an equivalent quality management framework.
• Strong leadership and relationship-building skills.
• Driven, disciplined and results-focused with a structured improvement approach.

Responsibilities

• Lead end-to-end supply chain and fulfilment operations, including warehousing, inventory and supplier performance.
• Drive operational KPIs including inventory accuracy and cost-to-serve.
• Lead supplier management and identify opportunities to improve cost, service and performance.
• Develop and lead managers and operational teams, establishing clear direction, accountability and performance standards and maintain high standards of quality, compliance and operational control.
• Undertake thorough analysis and diagnostics to deliver measurable, sustainable improvements, using methodologies such as Lean, Six Sigma.

Skills

Leadership

Supply chain

Lean Six Sigma

Tools

ISO 9001

Job description

Head of Supply Chain
East Midlands
£75,000
We are seeking an ambitious, hands‑on Head of Supply Chain to lead end‑to‑end supply chain operations within a fast‑paced ecommerce environment. This is a key leadership role for a commercially minded, results‑focused individual who can drive operational performance, develop teams and deliver structured continuous improvement within a growing business.
Key Responsibilities

• Lead end-to-end supply chain and fulfilment operations, including warehousing, inventory and supplier performance.
• Drive operational KPIs including inventory accuracy and cost-to-serve.
• Lead supplier management and identify opportunities to improve cost, service and performance.
• Develop and lead managers and operational teams, establishing clear direction, accountability and performance standards and maintain high standards of quality, compliance and operational control.
• Undertake thorough analysis and diagnostics to deliver measurable, sustainable improvements, using methodologies such as Lean, Six Sigma.

Key Experience

• 6-7+ years' experience in a supply chain leadership role, with a strong fulfilment/operations background. This role would suit candidates ready to develop further in a Head of Supply Chain role.
• Experience within ecommerce, wholesale or a comparable fast-paced, scale‑up environment.
• Strong commercial understanding of cost-to-serve.
• Proven track record of improving operational KPIs and delivering measurable results.
• Experience working within ISO 9001 or an equivalent quality management framework.
• Strong leadership and relationship building skills.
• Driven, disciplined and results‑focused, with a structured approach to identifying and delivering improvement.

All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.