Ecommerce Manager

Hazaar; Manchester; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading company is seeking an ambitious E-commerce Manager to oversee operations of a student marketplace. This role involves managing brand partnerships, optimizing digital sales strategies, and ensuring a smooth customer experience. The ideal candidate will have 3-5 years of experience, strong communication skills, and a passion for sustainability. With a salary range of £35k-£40k, this position offers flexible working and the chance to shape sustainable commerce for students.

Benefits

Share Options

Flexible Working

Qualifications

• 3–5 years of experience in e-commerce or digital marketing.
• 2+ years Shopify experience required.

Responsibilities

• Lead day-to-day operations of Hazaar’s student-only marketplace.
• Manage brand drops, e-commerce operations, and digital sales strategy.
• Build relationships with brand partners and drive growth.

Skills

Data-driven

Communication

Organisational Skills

Commercial Minded

Tools

CRM Tools

GA4

Shopify

Job description

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Full Job Description

Location: Manchester

We’re looking for an ambitious, organised, and commercially-minded E-commerce Manager to join our fast-paced, mission-driven team. You’ll lead the day-to-day operations of Hazaar’s student-only marketplace - from onboarding new brands and coordinating drops, to driving digital sales strategy and providing outstanding support to our partners and customers. This is an exciting opportunity to be at the heart of a growing startup making sustainable shopping more accessible to students across the UK.

What You’ll Do

Brand Drops & Campaign Management

• Plan and execute digital brand drops, from onboarding through to launch.
• Manage timelines, stock, listings, and coordination across creative, social, and ops teams.
• Liaise with brand partners to ensure smooth, impactful campaigns.
• Monitor performance and compile reports for both internal teams and brand partners.

E-commerce Operations

• Manage the end-to-end brand onboarding process to Hazaar’s e-commerce platform.
• Track stock levels and ensure accuracy across all listings.
• Own customer support across drops, responding to queries and ensuring a smooth buyer experience.
• Coordinate reporting for internal stakeholders and brand partners.
• Liaise with the dev team to improve site speed, conversion, and AOV.
• Be the owner of core commercial metrics for the website including revenue, conversion, AOV, and margin.

Digital Sales Strategy

• Optimize the on-platform user journey to increase engagement and conversion.
• Use analytics tools like MixPanel to monitor performance and drive data-led improvements.
• Test pricing, promotions, and campaign formats to improve results.
• Collaborate with marketing and product teams on growth and retention initiatives.
• Own visual merchandising across the website and bring ideas to best present the brands and cross-sell products.

Partnership & Growth

• Build and maintain strong relationships with brand partners.
• Contribute ideas for new features or partnerships that can increase impact.
• Stay on top of competitor trends, e-commerce innovation, and Gen Z buying behaviours.

About You

• 3–5 years of experience in e-commerce, digital marketing, or commercial roles.
• You’re data-driven with a sharp eye for conversion and customer experience.
• Exceptionally organised with strong communication skills.
• Comfortable working cross-functionally in a fast-paced, startup environment.
• Passionate about sustainability and circular fashion.
• Experience with CRM tools and analytics tools like GA4.
• Commercially minded.
• 2+ years Shopify experience required.
• Salary range: 35k-40k depending on experience.
• Share options available.
• Flexible working - 3 days in the office.
• Chance to shape the future of sustainable commerce for students.