Ecommerce Manager

Mandeville; Greater London; On-site; GBP 58,500 - 71,500; Full time

Benefits offered by this job

Quarterly performance bonus

Annual company bonus

Private medical insurance

Company pension

Life assurance

25 days holiday

Job summary

Mandeville is seeking an experienced E-Commerce Manager to lead and grow online sales for a premium, international consumer brand based in West London.

You will work with the Head of E‑Commerce and senior leadership to deliver growth across D2C and B2C channels, leveraging platforms like Shopify, Magento, and Salesforce Commerce Cloud. A strong analytics and performance marketing background is essential.

Qualifications

• Proven experience growing D2C and B2C online sales.
• Strong website management experience.
• Excellent knowledge of Google Analytics and digital analytics tools.

Responsibilities

• Develop and deliver the UK e-commerce strategy.
• Own the annual trading, promotional and campaign calendar.
• Drive profitable online revenue growth across all digital channels.
• Increase Conversion Rate Optimisation (CRO), Average Order Value (AOV) and Customer Lifetime Value (CLV).
• Optimise the online customer journey and user experience.
• Manage digital merchandising and website trading performance.
• Oversee product information, pricing, imagery, content and product feeds.
• Identify new marketplace opportunities including TikTok Shop, eBay and emerging digital channels.
• Manage Google Shopping, affiliate marketing, paid media and performance marketing activity.
• Maximise Return on Advertising Spend (ROAS).
• Analyse website performance using Google Analytics, reporting dashboards and KPIs.
• Deliver actionable insight to improve sales, traffic and conversion.
• Manage external agencies and digital partners.
• Work closely with Marketing, Commercial, Operations and Customer Service teams.
• Build relationships with international stakeholders.
• Manage third-party logistics relationships and continually improve operational performance.
• Monitor competitor activity and emerging e-commerce trends.

Skills

D2C Growth

B2C Growth

Performance Marketing

Google Analytics

ROAS Optimization

Stakeholder Management

Budget Management

Tools

Shopify

Magento

Salesforce Commerce Cloud

Adobe Commerce

WooCommerce

Job description

E-Commerce Manager

Location: West London

Salary: Circa £65,000 DOE + Quarterly & Annual Bonus + Private Medical + Pension + Life Assurance + 25 Days Holiday

E-Commerce Manager | Digital Trading Manager | Online Trading Manager | Digital Commerce Manager | Marketplace Manager | D2C | B2C | Omnichannel | Performance Marketing | CRO | Google Analytics | Google Shopping | Affiliate Marketing | TikTok Shop | eBay | Shopify | Magento | WooCommerce | Customer Journey | Digital Strategy

An outstanding opportunity has arisen for an experienced E-Commerce Manager to join a successful international consumer brand with ambitious growth plans.

This role would suit someone who has successfully grown online sales within a premium retail, consumer goods, home, lifestyle, FMCG, furniture, technology, fashion or D2C business and enjoys combining commercial strategy with hands‑on digital trading.

Working closely with the Head of E-Commerce and senior leadership team, you'll be responsible for driving online revenue growth, improving website performance, increasing customer acquisition, optimising conversion rates and identifying new digital opportunities across multiple online channels.

You'll inherit a successful e-commerce operation with significant marketing investment and play a key role in delivering ambitious online growth over the next five years.

Key Responsibilities

• Develop and deliver the UK e-commerce strategy.
• Own the annual trading, promotional and campaign calendar.
• Drive profitable online revenue growth across all digital channels.
• Increase Conversion Rate Optimisation (CRO), Average Order Value (AOV) and Customer Lifetime Value (CLV).
• Optimise the online customer journey and user experience.
• Manage digital merchandising and website trading performance.
• Oversee product information, pricing, imagery, content and product feeds.
• Identify new marketplace opportunities including TikTok Shop, eBay and emerging digital channels.
• Manage Google Shopping, affiliate marketing, paid media and performance marketing activity.
• Maximise Return on Advertising Spend (ROAS).
• Analyse website performance using Google Analytics, reporting dashboards and commercial KPIs.
• Deliver actionable insight to improve sales, traffic and conversion.
• Manage external agencies and digital partners.
• Work closely with Marketing, Commercial, Operations and Customer Service teams.
• Build relationships with international stakeholders.
• Manage third-party logistics relationships and continually improve operational performance.
• Monitor competitor activity and emerging e-commerce trends.

About You

We're looking for someone who combines commercial thinking with digital expertise.

You'll likely have experience as:

• E-Commerce Manager
• Digital Trading Manager
• Online Trading Manager
• Digital Commerce Manager
• Marketplace Manager
• Ecommerce Trading Manager
• Head of E-Commerce (SME)
• Senior E-Commerce Executive ready to step up

You'll also have:

• Proven experience growing D2C and B2C online sales.
• Strong website management experience.
• Experience of Shopify, Magento, Salesforce Commerce Cloud, Adobe Commerce, WooCommerce or similar e-commerce platforms.
• Excellent Google Analytics knowledge.
• Experience managing performance marketing campaigns delivering excellent ROAS.
• Experience managing Google Shopping, affiliate programmes and paid digital channels.
• Marketplace experience including TikTok Shop, eBay or Amazon.
• Strong commercial analysis skills.
• Budget management experience.
• Excellent stakeholder management skills.
• Strong project management and organisational ability.
• A proactive, hands‑on approach with a passion for delivering continuous improvement.

Why Apply?

• Circa £65,000 basic salary (DOE)
• Quarterly performance bonus
• Annual company bonus
• Private medical insurance
• Company pension
• Life assurance
• 25 days holiday plus bank holidays
• Ongoing career development
• Join a recognised international premium consumer brand
• Significant marketing investment
• Opportunity to shape the future of a rapidly growing e-commerce business
• High‑profile role with genuine progression opportunities

If you're passionate about e-commerce, digital trading, online growth, performance marketing and delivering outstanding customer experiences, we'd love to hear from you.