Ecommerce Assistant - Flexible, Impactful Online Retail

British Red Cross incorporated; Winsford; In loco; GBP 18.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working

Pension scheme

Discounts

Wellbeing support

Learning & development

Death in Service

Cycle to Work

Descrizione del lavoro

The British Red Cross is seeking an Ecommerce Assistant to help grow online sales for charitable causes. You will photograph and list donated items, ensuring accurate titles and descriptions that align with brand guidelines, while supporting shop teams through stock management and order processing.

Candidates should have experience with online marketplaces, strong written communication, and a proactive, customer‑focused approach.

Competenze

• Experience with online marketplaces and confidence using IT systems.
• Excellent attention to detail and clear written communication.
• Experience in customer service or a sales‑driven environment.
• Proactive mindset with the ability to work quickly to set standards.

Mansioni

• Photograph and list donated items for sale on platforms like eBay and Depop.
• Quality control of AI-based item titles and descriptions to meet accuracy and brand guidelines.
• Handle stock, keep the workspace tidy, safe and efficient.
• Respond to customer queries and support shop teams with feedback.

Conoscenze

Online marketplaces

IT systems

Attention to detail

Written communication

Customer service

Proactivity

Descrizione del lavoro

The British Red Cross is seeking an Ecommerce Assistant to help grow online sales for charitable causes. You will photograph and list donated items, ensuring accurate titles and descriptions that align with brand guidelines, while supporting shop teams through stock management and order processing.

Candidates should have experience with online marketplaces, strong written communication, and a proactive, customer‑focused approach.