Ecommerce and CRM Manager - Beauty

TN United Kingdom; London; Hybrid; GBP 59,000 - 70,000; Full time

Job summary

A renowned beauty business in London is on the lookout for an Ecommerce and CRM Manager to lead their digital strategy and enhance customer engagement. This pivotal role involves managing the DTC website and CRM systems, driving sales through effective trading strategies, and ensuring a seamless customer experience. The ideal candidate will bring a wealth of eCommerce and CRM expertise, along with proficiency in platforms like Shopify and Klaviyo. Join a dynamic team where your contributions will significantly impact the business's growth and success in the beauty industry.

Qualifications

• Erfahrung im eCommerce und CRM-Management.
• Starke analytische und projektmanagementfähigkeiten.

Responsibilities

• Verwaltung der DTC-Website und CRM-Systeme zur Verkaufssteigerung.
• Zusammenarbeit mit cross-funktionalen Teams für nahtlose Kommunikation.

Skills

eCommerce Management

CRM Strategy

Analytical Skills

Project Management

Tools

Shopify

Klaviyo

Job description

Job Title: Ecommerce and CRM Manager - Beauty, London

Client: Blu Digital

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 0882e006fab9

Job Views: 6

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

We are seeking an Ecommerce and CRM Manager for a renowned beauty business in London. The successful candidate will earn up to £70,000 plus a 10% bonus, working 2 to 3 days per week in the office.

The role involves managing the DTC website and CRM systems, overseeing trading, strategy, and operations to boost sales and improve customer experience. Responsibilities include managing eCommerce trading, promotions, product listings, stock alignment, and executing CRM strategies to acquire and retain customers. Collaboration with cross-functional teams such as brand marketing and operations is essential to ensure seamless communication and performance reporting.

Ideal candidates will have experience in eCommerce and CRM, proficiency with platforms like Shopify and Klaviyo, and strong analytical and project management skills.

For more CRM and eCommerce opportunities, please visit our jobs page.