eCommerce Activation Lead – Growth & Digital Experience

Nestle Operational Services Worldwide SA; Crawley; Hybrid; GBP 60,000 - 66,000; Full time

Benefits offered by this job

Car allowance

Private health care

Discretionary annual bonus

Generous pension scheme

Flexible days

Paid volunteering days

Personal development

Job summary

Nestlé UK & Ireland is seeking an eBusiness Lead for Nespresso. Based in Gatwick or York, the role is permanent and hybrid, driving eCommerce activation and digital experiences across essential touchpoints.

You will partner with Marketing, CRM and Analytics to deliver commercially relevant digital journeys and measurable results. You’ll translate briefs into activation requirements, validate touchpoints, monitor KPIs and collaborate with internal teams and partners to ensure timely launches and

Qualifications

• Experience in Digital Commerce or Marketing within premium consumer goods.
• Understanding of eCommerce operations and digital activation metrics.
• Ability to translate data insights into actionable recommendations.
• Strong stakeholder management and cross-functional collaboration.

Responsibilities

• Provide eCommerce input into acquisition, retention, CRM and marketing plans.
• Translate briefs into digital activation requirements across product pages, content and merchandising.
• Validate readiness of digital touchpoints and flag risks (stock, content gaps, tracking).
• Collaborate with local teams and partners to support QA, tagging and on-time launches.
• Monitor sales, conversion, AOV, add-to-cart and campaign performance to optimise activity.
• Analyse campaign results and recommend optimisations for customer journeys and offers.
• Benchmark against markets/competitors to identify opportunities.
• Build relationships across Marketing, CRM, Analytics, Supply Chain and Finance.

Skills

Digital commerce

Commercial mindset

Insight to action

Project management

Stakeholder management

Communication skills

Analytical thinking

Tools

Google Analytics 4

Job description

Nestlé UK & Ireland is seeking an eBusiness Lead for Nespresso. Based in Gatwick or York, the role is permanent and hybrid, driving eCommerce activation and digital experiences across essential touchpoints.

You will partner with Marketing, CRM and Analytics to deliver commercially relevant digital journeys and measurable results. You’ll translate briefs into activation requirements, validate touchpoints, monitor KPIs and collaborate with internal teams and partners to ensure timely launches and