HR Assistant

Amazon; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Amazon is seeking an HR Assistant to support their operations in Birmingham. This role involves engaging with employees, managing HR processes, and ensuring compliance with best practices. Ideal candidates will have relevant HR experience and strong communication skills, contributing to a positive workplace culture.

Qualifications

• Relevant experience in HR, Employee Relations or Payroll.
• Advanced proficiency in written and verbal English.
• Experience communicating with stakeholders.

Responsibilities

• Work closely with HR leaders on people-related projects.
• Handle day-to-day HR-related questions and admin.
• Plan initiatives to foster employee wellbeing.

Skills

Communication

Employee Relations

Data Handling

Education

CIPD qualification (completed or working towards)

Tools

MS Office

Job description

DESCRIPTION

Please, note - this is a Fixed Term Contract opportunity with a 12 month contract.

One of the many reasons Amazon raises the bar on customer experience is because HR makes sure we have the best team behind us. We need an agile workforce, so that we have the right talent in the right numbers to meet our customers' needs. As an HR assistant, you will aim to motivate our people and keep them engaged with a fulfilling employee experience. Working as part of a team means you'll get to share ideas and learn from others to grow your career.

Key job responsibilities
Work closely with HR leaders and management on people-related projects to create an engaging workplace environment
Handle day-to-day HR-related questions and admin, such as new-starter processes, self-service tools, and time and attendance reviews
Use internal dashboards to create reports for leadership at your site
Plan initiatives designed to foster employee wellbeing and experience on site
Run audits to ensure compliance with company processes, data protection, local employment law and HR best practices

A day in the life
This is not a traditional office role, as you'll be working on-site and have direct contact with our warehouse teams. Depending on where you're based, you may work on rotation with your HR assistant colleagues. This means there is always someone from our HR team on hand to talk to employees and support with any queries.

The HR Assistant role is varied. As well as helping us stay on top of key HR processes, you'll support leaders in your team on different projects to engage people. This may involve collecting feedback from people and running activities to get them on board with new plans. This may involve collecting feedback from people, running activities to engage them with new plans or helping to create an inclusive environment where employees feel they can bring any HR related queries.

About the team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

BASIC QUALIFICATIONS

- Relevant experience in HR, Employee Relations or Payroll
- Advanced proficiency in both written and verbal English
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

PREFERRED QUALIFICATIONS

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
- Experience in handling new-starter processes and related admin
- Basic experience working with basic employment law and HR/payroll practices
- Knowledge of basic employment law and HR / Payroll practices would be advantageous.
- Completed or Working towards a CIPD qualification.
- Relevant experience handling a wide range of data, including sensitive and personal information.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.