Key Account Manager

Kovai.co; Greater London; On-site; GBP 50,000 - 80,000; Full time

Job summary

Kovai.co is seeking a Key Account Manager to drive sales for Document360 within major global accounts. The role involves developing strategic relationships, expanding revenue opportunities, and ensuring alignment with customer needs. Ideal candidates will have proven experience in SaaS and enterprise account management, with strong communication and negotiation skills.

Benefits

Life Insurance

33 days holiday including bank holidays

Employee benefits programme

Qualifications

• Proven experience as an Account Manager or Director in SaaS.
• Experience with enterprise clients in EMEA and US markets.
• Strong ability to communicate with executive-level stakeholders.

Responsibilities

• Drive sales growth and manage key accounts effectively.
• Develop strategic customer relationships and account plans.
• Align Document360’s value proposition to customer needs.

Skills

Communication

Negotiation

Problem-solving

Analytical thinking

Tools

CRM software

Job description

About Kovai.co :

Kovai.co is a catalyst, sparking a revolution in the world of enterprise software and B2B SaaS we are a technology powerhouse delivering best-in-class enterprise software and game-changing SaaS solutions across industries.

At Kovai.co, we're rewriting the B2B landscape by empowering over 2,500 businesses worldwide with our award-winning SaaS solutions.

Our Products:

• Biztalk360
• Turbo360
• Document360

“UK headquarters. Indian innovation. Global impact.”

Our journey has been nothing short of remarkable, having witnessed exponential growth and profitability right from our inception.

We are on track towards $30 million in annual revenue – and we're just getting started.

Kovai.co is fueled by a tribe of thoughtful helpers, obsessed with empowering customers, uplifting colleagues, and igniting our own journeys.

Redefining tech is our game. Are you in? Join Kovai.co – where passion meets purpose.

Opportunity: Key Account Manager

The Key Account Manager will be responsible for selling into our Global Key accounts such as McDonald’s, Cisco, HP, Sky, Netflix, Worldpay and several high-profile tech companies.

As the Key Account Manager for Document360 you will focus on growing revenue, finding new business opportunities and driving market penetration within our Tier 1 accounts. Sales is Document360’s growth engine which is instrumental for the company’s success.

You will drive all expansion sales within these accounts whilst developing new revenue opportunities while maintaining close customer relationships for existing accounts which will be managed by our existing customer success team

What you’ll do on the job:

• Drive sales overall growth of your accounts, securing sustainable and long-term pipeline and revenue opportunities while keeping an accurate forecast and maintaining C-suite customer relationships
• Develop a strategic understanding of the customer's industry/business/markets/clusters
• Develop and execute a comprehensive customer strategy
• Work with our advocacy team and other relevant functions to define strategic Account Plans and remove roadblocks for smooth sales operations
• Seek strategic expansion of customer network and strategic alliances to unlock new budget holders
• Ensure proactive alignment of Document360’s value proposition to customers' needs and trends
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Utilise commercial and customer KPI’s to drive revenue and increase pipeline
• Develop a positive working environment where success and achievements are recognised and celebrated

You'll meet our requirements:

• Proven work experience as an Account Manager or Account Director selling to Enterprise clients.
• Currently working in a UK based role working both EMEA and US markets
• Essential experience in SaaS, tech, or recurring revenue businesses.
• Experience in developing business within existing client accounts.
• Experience working in a scale-up or growth SaaS business.
• Experience with SaaS products.
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation, including executive and C-level.
• Solid experience with CRM software (we utilise Pipedrive within our sales stack).
• Experience delivering client-focused solutions to meet customer needs.
• Proven ability to manage multiple account management projects simultaneously, while maintaining strong attention to detail.
• Excellent listening, negotiation, and presentation skills.
• Strong verbal and written communication abilities.
• Strong problem-solving skills and the ability to think analytically in a fast-paced environment.
• Experience with sales methodologies such as MEDDIC or SPIN is desirable.
• Based within a commutable distance to London. (Travel to the London Bridge office approximately 2 days per week is required).

Benefits:

• Life Insurance
• 33 days Including bank holidays
• Employee benefits programme

Equal Opportunities:

Kovai.co is committed to building a workforce that reflects the richness of our society. We believe in fostering a culture of belonging and respect for all. Kovai.co stands firmly against discrimination, ensuring equal opportunity for everyone to build a successful career.

If this excites you, apply for this opportunity, and the team would love to get on a call with you to discuss further.