Senior Customer Analyst

JR United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An innovative consultancy is on the lookout for a data professional to help shape the future of business intelligence. This role offers a unique opportunity to work with diverse clients across various sectors, leveraging your expertise in SQL, Python, and Power BI to develop predictive models and deliver actionable insights. You'll engage directly with clients, translating complex data into strategies that drive success. If you're passionate about analytics and eager to make a difference, this role could be your next big step in a dynamic and supportive environment.

Qualifications

• Experience in building predictive models, particularly around clustering and churn.
• Strong background in retail or consultancy is ideal.

Responsibilities

• Develop end-to-end solutions using SQL and Python.
• Engage with clients to translate insights into impactful strategies.

Skills

SQL

Python

Power BI

Predictive Modeling

Customer Segmentation

Geolocation Analytics

Job description

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*Please note, you must be a UK resident to apply with full right to work in the UK*

About the Company

A strategic data and business intelligence consultancy is seeking talented professionals to join their expanding team. With a strong foundation in retail, banking, and insurance, the company now partners with a diverse range of organizations across sectors like geolocation and manufacturing. Their hands-on, consultancy-style approach empowers clients to make smarter decisions through investigative analytics, predictive modelling, segmentation, and advanced BI solutions. Core expertise includes Business Intelligence, CRM & Engagement, and Advanced Analytics.

The Role

They’re looking for a data professional with experience in building predictive models—particularly around clustering and churn—as well as customer segmentation and journey analysis. You'll work across two main streams: standard analytics (like campaign performance and segmentation) and a growing focus on geolocation and geospatial analytics. The role involves developing end-to-end solutions using SQL and Python, with outputs often delivered through Power BI. You’ll be hands-on in both analysis and client engagement, helping translate insights into impactful strategies that go beyond customer data to include location-based intelligence.

Skills & Experience

• Strong SQL, Python and Power BI experience
• Evidence of delivering actionable insight
• Experience building and deploying predictive models
• Background in retail or consultancy would be ideal
• Knowledge of geolocation/geospatial analytics is a big plus

How to Apply

If this sounds like the role for you, please send your CV to Izzi at Harnham using the link below.