Remote Telesales Agent

TN United Kingdom; Horsham; Remote; GBP 40,000 - 50,000; Full time

Job summary

A leading company in the broadband sector is seeking Telesales Agents to join their dynamic team. You will be responsible for engaging with customers, providing product knowledge, and securing sales through warm calls. The role offers excellent benefits, including a competitive salary, bonuses, and a fun work environment focused on growth and development.

Benefits

50% discount on broadband

33 days holiday including bank holidays

Buy & Sell holiday scheme

Complimentary drinks on Fridays

Company lunches and breakfasts

Referral and Bright Ideas schemes

Fun incentives like sports day and summer parties

Kudos Employee Recognition Scheme

Qualifications

• Minimum 1 year of proven sales experience.
• Previous warm calling experience is essential.
• Upbeat, motivated, and confident.

Responsibilities

• Handle approximately 90 warm calls daily to UK estate agents.
• Engage with customers to secure broadband and household utilities sales.
• Deliver excellent customer service and manage personal KPIs.

Skills

Sales experience

Customer service

Relationship-building

Target-oriented

Team player

Job description

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Salary: Depending on experience (£45,000 OTE - Uncapped). Overtime is available and paid at time and a half, including weekends and bank holidays!

£500 bonus paid after successful completion of a 6-month probation period.

Hours: Monday to Friday, 8:30 am - 5:30 pm (with one late shift until 6:30 pm per week). You will also work Saturdays on a rota basis between 9:00 am - 1:00 pm.

Location: Remote / Horsham, West Sussex. Training will be at our Head Office in Horsham, with occasional travel for company meetings.

Who are Telecom Acquisitions Ltd?

Founded 12 years ago, Telecom Acquisitions Limited (TAL) owns several broadband brands, including Home Telecom, Fleur Telecom, Eclipse Broadband, and Hive Telecom. We specialize in the tenancy rental market, matching contract lengths to tenancy terms, and have a unique position in a growing market. As home working and content consumption increase, broadband services are more vital than ever. Recently partnering with TalkTalk to become their home move specialist team, our growth is set to continue with expanding brands, customer base, and full fibre rollout.

Our strategic alliance with TalkTalk and our home move division aim to be the 'one stop shop' for moving services, working with estate agents across the UK to offer broadband and utilities setup as a concierge service.

We offer excellent benefits, move quickly, and are market leaders. Our ethos is 'work hard, play hard.' While KPI-driven and data-focused, our family-like management structure and determination foster growth and development opportunities. If you enjoy a fun, social environment and want to develop your skills, apply today!

Key Responsibilities:

You will be the voice of the business, joining a team of exceptional Telesales Agents who are the focal point of our operations.

You will handle approximately 90 warm calls daily to UK estate agents.

You will engage with customers, providing product knowledge to secure broadband and household utilities sales.

You will identify suitable lead providers and guide customers through the appropriate journey, matching products accordingly.

You will deliver excellent customer service and sales expertise.

You will promote well-known household brands such as SKY, Virgin, TalkTalk, and others.

You will manage your own KPIs and targets.

You will work collaboratively as part of a team.

Is this you?

Proven sales experience — minimum 1 year.

Previous warm calling experience is essential.

Upbeat, motivated, and confident.

Excellent customer service skills.

Leadership qualities and professionalism.

Relationship-building abilities.

Competitive and driven.

Self-motivated with a positive attitude.

Target-oriented and eager to learn new skills.

Team player.

What benefits will you receive?

50% discount on broadband, free after two years.

33 days holiday including bank holidays and your birthday off.

Additional leave based on length of service.

Buy & Sell holiday scheme.

Complimentary drinks on Fridays.

Company lunches and breakfasts.

Referral and Bright Ideas schemes.

Fun incentives like sports day, summer parties, Christmas celebrations, and more.

Kudos Employee Recognition Scheme, including days out and work trips.