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Asset Data Quality Officer
(full time, 35 hours per week)
You will have a key role in supporting the delivery of Great Places’ Corporate Plan, Asset Management, and Sustainability Strategies. Your primary responsibility is to manage and monitor all change requests received from the organization, ensuring quick turnaround times to implement changes, minimizing impacts on stock reconciliation, compliance, active status, and rent and service charge income.
You will provide quality assurance of data and performance information to ensure accuracy and integrity. This involves building effective communication channels with surveyors, compliance & technical officers, and cross-departmental teams such as repairs, development, and neighborhoods.
What you’ll be doing
- Comply with Great Places' Equality and Diversity, Health and Safety, and Safeguarding Policies.
- Undertake relevant training and development opportunities.
- Contribute to the delivery of the Great Places competency framework.
- Manage property-related requests (disposals, acquisitions, buy-backs, etc.) including managing and processing the handover of new-build properties, ensuring all information is accurately recorded.
- Consult with stakeholders to verify data and ensure compliance activities are captured and systems updated.
- Monitor stock reconciliation and report on asset and stock list movements.
- Ensure timely processing of changes and lead weekly meetings with stakeholders to report progress.
- Provide business assurance through quality checks and act as an audit point for processes.
- Collect, organize, and analyze data to provide operational insights.
- Support the Asset Strategy Manager in processing, analyzing, and interpreting performance data.
- Create visualizations and reports to communicate findings.
- Ensure the Assets team provides detailed, efficient, and effective asset information and reports.
- Support the wider Assets team with data analysis, management, and reporting capabilities.
- Provide access to asset and stock data for internal teams, supporting the Divestment Strategy and decision-making.
What you’ll need
- Proficiency in Microsoft Office, especially advanced Excel skills.
- Experience working with large data sets, analyzing, comparing, and communicating results effectively.
- Knowledge of asset or property data within housing (desirable).
- Knowledge of SQL, Power BI, and data warehouse reporting (advantageous).
- Strong attention to detail, accuracy, and timeliness under pressure.
- Effective collaboration skills with staff and stakeholders.
- High standard of customer service.
- Excellent written and verbal communication skills.
- Ability to work independently.
What we need from you
- Strong attention to detail, analytical skills, and effective data communication.
- Highly organized, reliable, target-driven, with excellent time management skills.
- A commitment to understanding community challenges and opportunities, especially in social housing.
- A passion for advocating for communities.
- Professional conduct, respecting boundaries, and working with integrity and inclusivity.
- Willingness to work flexibly, including outside normal hours if necessary.
- Ability to work in uncertain situations.
What we give you in return
- Pension scheme with up to 10% contribution.
- Healthcare options with savings and family coverage.
- Starting annual leave of 26 days, increasing to 30 days plus bank holidays.
- Recognition rewards for exceptional work.
- Paid professional membership fees.
- Discounts and wellness initiatives.
- Flexible and hybrid working arrangements.
*Please note this role is known as Asset Change & Audit Officer at Great Places*