Assistant Credit Controller

TN United Kingdom; Ballyclare; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading commercial vehicle company in Ballyclare as part of a dynamic accounts team. This full-time role involves credit control, customer communication, and various administrative duties. Enjoy a supportive work environment with excellent benefits and career prospects.

Benefits

Generous holiday entitlement

Cycle to Work Scheme

Pension scheme with employer contributions

Healthcare benefits

Retail discount scheme

Free on-site parking

Ongoing training and development

Friendly work atmosphere

Long term career prospects

Qualifications

• Previous credit control experience in a commercial environment (minimum 6 months).
• Excellent Microsoft Excel skills and all round computer literacy.

Responsibilities

• Completing credit checks on potential new customers.
• Communicating with customers to chase current and overdue debt.
• Weekly and monthly debt and cash reporting.

Skills

Communication

Organisational Skills

Time Management

Microsoft Excel

Problem Solving

Job description

Job Description

Dennison Commercials Ltd is the sole Volvo Truck & Bus dealer and the leading provider of heavy commercial vehicles in Northern Ireland. Our business offers new and used Volvo truck and bus sales, rental trucks and all aftermarket services, including all aspects of service, repair and parts provision. Encompassing Dennison JCB, we are also the official JCB dealer for construction, industrial and access equipment and generators in Northern Ireland and Donegal.

Role Overview

The successful candidate will join an existing accounts team of 8 staff based at our Headquarters in Ballyclare and involves responsibility for a range of duties as outlined below.

This is a full time position working 37.5 hours per week, 08:30 – 16:30 Monday to Friday.

As an equal opportunities employer, Dennison Commercials Ltd. welcomes applicants regardless of age, sex, marital status, race, sexual orientation, religious belief, political opinion or disability.

About The Role

Key Duties & Responsibilities

Assisting the Credit Controller with the following tasks:

· Completing credit checks on potential new customers

· Periodic credit checking of existing customers

· Setting and monitoring credit limits

· Communicating with customers to chase current and overdue debt

· Liaising with customers to resolve payment issues and discrepancies

· Communicating with customers to ensure receipt and processing of large invoices

· Handling customer queries professionally

· Weekly and monthly debt and cash reporting

· Issuing company customer statements

· Ad hoc investigations and reporting

Additional Duties:

· Assisting with the cash allocation process

· Completion of other accounts duties (training for all duties will be provided)

· Being proactive in adopting industry best practice and the use of technology

· Other general administration duties, such as running various daily, weekly and monthly reports, scanning and filing paperwork, record archiving and general word processing

· Other general duties as may be required from time to time

Skills Needed

People, Financial, Servicing

About The Company

Join the Dennisons Team: A Legacy of Excellence in Commercial Vehicles

Dennisons, a family of businesses united in offering superior services in the commercial vehicle industry, invites you to become part of our story. For over 50 years, we've grown from strength to strength, providing a range of services including Volvo new and used truck sales, vehicle rentals, commercial bodyshop services, and parts supplies. Our recent expansion into Dennison JCB, a JCB dealership, exemplifies our commitment to growth and innovation.

Why Choose Dennisons?

Diverse Services, One Family: Our operations span various facets of the commercial vehicle sector, ensuring a dynamic and multifaceted work environment. Whether it's sales, rentals, bodyshop services, or part supplies, you'll find an area that suits your skills and interests.

Commitment to Customer Satisfaction and Innovation: We are dedicated to ensuring complete customer satisfaction and continuously innovating in a rapidly changing industry. Working with us means being part of a team that values excellence and forward-thinking.

A Culture Rooted in Strong Ethics and Family Values: Over the decades, we've maintained a foundation of rock-solid ethics and strong family values, creating a supportive and ethical work environment.

A Story of Achievement and Future Innovation: Joining Dennisons means being part of a legacy of great achievements and future innovation. Our incredible staff works together to achieve the highest standards in our industry, supported by our loyal customers

Company Culture

Your Future with Dennisons

At Dennisons, we're not just a team; we're a family. As we continue to grow and set new benchmarks in the commercial vehicle industry, we invite you to be part of our journey. If you are passionate about making a difference in a company that values tradition, innovation, and excellence, Dennisons is your destination.

We believe our staff are our most valuable asset.

We appreciate the input of every member of the team and always strive to reward hard work and good performance. Therefore, if you work at Dennison Commercials you can expect competitive rates of pay combined with an excellent benefits package including:

Generous holiday entitlement

• Cycle to Work Scheme

• Access to a pension scheme with generous employer contributions

• Healthcare benefits

• Retail discount scheme

• Free on-site parking at all our sites

• Ongoing training and development opportunities and Volvo manufacturer training

• A friendly work atmosphere within a real team environment

• Long term career prospects

Desired Criteria

Required Criteria

• Previous experience of working in a fast paced accounts department
• Previous credit control experience in a commercial environment (minimum 6 months)
• Be able to work on own initiative and manage time to meet strict targets
• Possess excellent Microsoft Excel skills and all round computer literacy
• Possess the ability to communicate effectively at all levels, both verbally and written and both internally and externally
• Possess excellent organisational skills and the ability to adapt to changing circumstances
• Possess an ability to structure workload in an efficient manner
• Be able to cope working under pressure
• Must be confident with telephone communication and possess a polite and professional telephone manner
• Be able to work effectively as part of a team whilst also possessing the ability to work effectively with minimal supervision
• Be self motivated, enthusiastic and a fast learner
• Possess a proactive and flexible working approach to meet the needs of the business
• Have the ability and willingness to work as part of a team
• Have the ability to pay attention to detail and solve problems efficiently
• Have the drive and determination to complete work efficiently on time
• Possess a willingness to learn and a drive to succeed
• Have strong organisational and prioritisation skills and an ability to structure work load efficiently
• Be willing to accept change and have the ability and flexibility to adapt accordingly as business needs require

Closing DateThursday 29th May, 2025