Business Operations Analyst – Shared Operations

TN United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in London is seeking a Business Operations Analyst to enhance business scalability and efficiency. The role involves supporting projects across sales, customer relationships, and supply chain functions. Ideal candidates will have strong analytical skills and a proactive approach to problem-solving. The position offers flexible working hours and various health support benefits.

Benefits

Flexible working hours

Health support through GymPass

Extended maternity and paternity leave

Cycle-to-Work Scheme

Health and Life Insurance

Pension Scheme

25 days of Annual Leave plus Bank Holidays

Daily office snacks

Friendly office environment

Qualifications

• Experience in defining and tracking KPIs.
• Ability to conduct analyses for operational improvement.

Responsibilities

• Support strategic and operational projects from design to implementation.
• Create dashboards and reports to monitor performance.
• Participate in continuous improvement initiatives.

Skills

Analytical

Proactive

Collaboration

Job description

Business Operations Analyst – Shared Operations, London

Client: Teya

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 88263b8c3b2d

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description

About the Role:

We are looking for a proactive and analytical Business Operations Analyst to join our Shared Operations team. In this role, you will support critical projects and daily activities across inside sales, customer relationship, and supply chain functions. Your responsibilities include defining and tracking KPIs, structuring operational processes, and building insightful reports to enhance our business scalability and efficiency.

Qualifications:

• Support strategic and operational projects from design to implementation.
• Define, monitor, and report on KPIs for sales, customer relations, and supply chain operations.
• Conduct analyses to identify opportunities for improvement and inform decision-making.
• Document operational processes and metrics to ensure consistency and scalability.
• Create dashboards and reports to monitor team performance and operational efficiency.
• Collaborate with teams such as Sales, Customer Support, Supply Chain, and Finance.
• Participate in continuous improvement initiatives to enhance service quality and operational performance.

Additional Information

The Perks:

• Flexible working hours to suit you and your team.
• Health support through GymPass, including gym access, therapy, meditation, and digital health apps.
• Extended maternity and paternity leave options for greater flexibility.
• Cycle-to-Work Scheme.
• Health and Life Insurance.
• Pension Scheme.
• 25 days of Annual Leave plus Bank Holidays.
• Daily office snacks.
• Friendly, informal office environment in Central London.