East London Delivery Ops Lead

Placements24; Musselburgh; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Bonus structure

Health insurance

Pension plan

Professional development

Paid time off

Job summary

Placements24 is seeking a results-driven Delivery Operations Manager to lead on-site delivery operations in London. You will manage a team of drivers and dispatchers, optimize routes, and implement strategies to improve efficiency and customer satisfaction.

The role emphasizes safety, regulatory compliance, fleet maintenance, data analysis, and mentoring staff, with a focus on performance-based bonuses and professional development.

Qualifications

• Bachelor's degree in Logistics or related field or equivalent experience.
• Proven leadership of delivery teams and dispatch operations.
• Strong understanding of route planning, safety, and regulatory compliance.

Responsibilities

• Oversee daily delivery operations including dispatch, route planning, and driver management.
• Develop strategies to improve efficiency, reduce costs, and boost customer satisfaction.
• Ensure safety, compliance with policies, and transportation laws.
• Manage fleet performance, maintenance schedules, and fuel efficiency programs.
• Train, mentor, and evaluate delivery staff to uphold excellence and accountability.
• Analyze operational data to identify trends and drive continuous improvement.

Skills

Team leadership

Route optimization

Operational planning

Data analysis

Communication

Problem solving

Fleet management

Education

Bachelor's degree in Logistics

Tools

Dispatch software

Tracking systems

Fleet management software

Job description

Placements24 is seeking a results-driven Delivery Operations Manager to lead on-site delivery operations in London. You will manage a team of drivers and dispatchers, optimize routes, and implement strategies to improve efficiency and customer satisfaction.

The role emphasizes safety, regulatory compliance, fleet maintenance, data analysis, and mentoring staff, with a focus on performance-based bonuses and professional development.