Early Intervention Officer

Liverpool European Partnership; Liverpool; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

27 days holiday

Flexibility First

LG Pension AVC

Training opportunities

Employee Assistance Programme

Cycle to Work

Car lease scheme

Enhanced leave

Gym discounts

Employee volunteering

Medicash

Job summary

Liverpool City Council is seeking two proactive Early Intervention and Advice Officers to join the Housing Solutions Service. Based at the Cunard Building with hybrid working options, you will deliver early, targeted support to residents at risk of homelessness, working with clients, landlords and partners to resolve housing issues.

You will need strong communication skills, a good understanding of homelessness legislation, and a commitment to early intervention, with a collaborative, supportive

Qualifications

• Strong communication skills and empathy are essential.
• Solid understanding of homelessness legislation and policies.
• Experience working in housing or social services is beneficial.

Responsibilities

• Deliver early, targeted support to individuals and families at risk of homelessness.
• Work with clients, landlords and partner agencies to resolve housing issues.
• Develop personalised housing plans to sustain tenancies and prevent homelessness.

Skills

Communication skills

Job description

Early Intervention Officer

A bit about us: Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do. Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

The role:

Are you passionate about preventing homelessness and supporting people before they reach crisis point? Liverpool City Council is seeking two proactive and empathetic Early Intervention and Advice Officer to join our Housing Solutions Service Based at the Cunard Building and out in the community with hybrid working options, this role as an Early Intervention and Advice Officer focuses on delivering early, targeted support to individuals and families who may be at risk of losing their homes without intervention As the Early Intervention and Advice Officer, you will work directly with clients, landlords, and partner agencies to resolve housing issues, sustain tenancies, and develop personalised housing plans that make a real difference This is an ideal opportunity for someone with strong communication skills, a solid understanding of homelessness legislation, and a commitment to early intervention The Early Intervention and Advice Officer will be part of a collaborative and supportive team, using your problem-solving abilities to prevent homelessness, promote housing stability, and empower residents across Liverpool. If you're ready to take on a meaningful role that changes lives, we’d love to hear from you.

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression -opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time –a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme
• Medicash

Next steps:

Closing date: midnight on Friday 31st October 2026

Shortlisting date: W/C 2nd November 2026

Interview date: Monday 9th and Wednesday 11th November 2026

Interview type: Face to face

We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment.

If you would like any further information or an informal discussion, please contact [e-mail].

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at [e-mail].

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.