Early Careers Client Delivery Coordinator

GradBay; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

GradBay is seeking a highly organized Client Delivery Coordinator to support early careers recruitment campaigns for leading employers. You’ll assist with candidate sourcing, answer queries, run briefing calls, and coordinate campaign activity to ensure every candidate feels informed and valued.

This is a brilliant opportunity for someone with excellent communication and organisational skills who wants to build a career in recruitment, client delivery, customer experience or early talent.

Qualifications

• Excellent verbal and written communication skills.
• A confident, friendly and professional telephone manner.
• Strong organisation and the ability to manage multiple deadlines.
• Excellent attention to detail.
• The ability to adapt when priorities change.
• A collaborative approach and willingness to support the wider team.
• Initiative and the confidence to take ownership of your work.
• Competence using email, Microsoft Office and online systems.
• Previous experience in customer service, recruitment, administration or another people-facing environment would be an advantage.

Responsibilities

• Create an exceptional candidate experience by supporting sourcing and timely updates throughout the recruitment process.
• Respond to candidate enquiries by phone, email and the customer support platform.
• Provide regular and timely updates to candidates across campaigns.
• Track candidate referrals and application progress across campaigns.
• Deliver briefing and feedback calls with candidates.
• Arrange reasonable adjustments for candidates during selection.
• Gather feedback and use NPS scores to improve service.
• Coordinate client and campaign activity within service levels and deadlines.
• Maintain accurate candidate and campaign records.
• Manage multiple tasks across different campaigns.
• Work with colleagues to keep campaigns moving.

Skills

Candidate sourcing

Client coordination

Communication skills

Organisation

Attention to detail

Candidate experience

Tools

Microsoft Office

CRM systems

Email platforms

Job description

GradBay is seeking a highly organized Client Delivery Coordinator to support early careers recruitment campaigns for leading employers. You’ll assist with candidate sourcing, answer queries, run briefing calls, and coordinate campaign activity to ensure every candidate feels informed and valued.

This is a brilliant opportunity for someone with excellent communication and organisational skills who wants to build a career in recruitment, client delivery, customer experience or early talent.