Ear Care Practitioner

Demant; St Albans; On-site; GBP 16,000 - 19,000; Full time

Benefits offered by this job

Full training provided

Job summary

Audika is seeking an Ear Care Practitioner to join our Watford, St Albans & Enfield Hearing Centres, working 3 days per week (Mon, Tue, Wed). You will perform ear wax removal and support patients on their hearing journey with compassionate care.

Full training will be provided for the right candidate, and you will contribute to delivering outstanding patient experience while maintaining accurate records and following company policies.

Qualifications

• Experience in healthcare, hearing care, or customer service.
• Excellent communication and interpersonal skills.
• Good IT skills and comfortable with digital systems.

Responsibilities

• Perform ear wax removal procedures.
• Conduct hearing screenings and refer for further assessment as needed.
• Provide outstanding patient care and support.
• Assess clients' needs and recommend ear care solutions.
• Promote ear health and patient wellbeing.
• Deliver an exceptional customer experience in line with Audika's standards.
• Maintain accurate and compliant patient records.
• Adhere to professional, legal and company policies.

Job description

Ear Wax Removal Practitioner

Make a real difference to people's lives with Audika.

Are you passionate about delivering exceptional care and helping people improve their quality of life? We are looking for a friendly, patient-focused Ear Care Practitioner to join our welcoming team at our Watford, St Albans & Enfield Hearing Centres, working 3 days per week, one day in each clinic. The working days will be Monday, Tuesday and wednesday.

Salary: £17,304 per annum

This is a fantastic opportunity for someone with a background in healthcare, hearing care, or customer service who enjoys making a genuine impact every day. Whether you're already working as a Hearing Care Assistant or looking to develop a rewarding career in ear and hearing healthcare, we'd love to hear from you. Full training will be provided for the right candidate.

What You'll Be Doing

As an Ear Care Practitioner, you'll play a vital role in supporting our patients' hearing and ear health journey by:

• Performing professional wax removal procedures
• Conducting hearing screenings and referring patients for further assessment where appropriate
• Providing outstanding patient care, service, and support
• Assessing clients' needs and recommending the most appropriate ear care solutions
• Promoting ongoing ear health and patient wellbeing
• Delivering an exceptional customer experience in line with Hidden Hearing's high standards
• Maintaining accurate and compliant patient records
• Adhering to all professional, legal, and company policies and procedures

What We're Looking For

We're seeking someone who is caring, organised, and committed to delivering excellent service. Ideally, you'll have:

• Experience providing high-quality patient care and customer service
• Strong communication and interpersonal skills
• Good IT skills and confidence using digital systems and equipment
• Excellent time management and organisational abilities
• A professional, empathetic, and patient-focused approach

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