Sales Lead Specialist

JR United Kingdom; Manchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Sales Lead Specialist, der für die Verwaltung und Optimierung des Lead-Management-Prozesses verantwortlich ist. In dieser spannenden Rolle arbeiten Sie eng mit den Marketing- und Vertriebsteams zusammen, um eingehende Leads zu qualifizieren und zu verfolgen. Sie werden auch für die Pflege der CRM-Datenbank verantwortlich sein und sicherstellen, dass die Datenintegrität gewahrt bleibt. Wenn Sie über starke Kommunikationsfähigkeiten und eine Leidenschaft für Kundenbeziehungen verfügen, ist dies die perfekte Gelegenheit, Teil eines dynamischen Teams zu werden, das sich für Sicherheit und Schutz einsetzt.

Qualifications

• Starke Kommunikationsfähigkeiten, sowohl verbal als auch schriftlich.
• Detailorientierter, kollaborativer Teamplayer.

Responsibilities

• Verantwortlich für die Verwaltung des Lead-Management-Systems.
• Qualifizieren und Verfolgen von eingehenden Leads und Anfragen.

Skills

Kommunikationsfähigkeiten

Detailorientierung

Analytische Fähigkeiten

Organisation

Tools

Microsoft Office Suite

CRM-Systeme

E-Mail-Management-Programme

Job description

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Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.

We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure.

Take a look at our website here to learn more about why we’re one of the leading global Cyber Security and Risk Mitigation businesses… https://www.nccgroup.com/uk/

The Opportunity:

The Sales Lead Specialist will be responsible for establishing and managing a closed-loop lead management system. This position will include managing all aspects of inbound and outbound lead generation, qualification, and management.

The Sales Lead Specialist will also work with the Marketing and Sales Teams to define and continuously improve the Lead Management Process. Additional responsibilities include:

Key Accountabilities:

• Responding to, qualifying, and tracking inbound leads and requests
• Allocating prospects and qualified leads to appropriate sales teams
• Managing the lead qualification and tracking process
• Updating Leadership Team on lead progression
• Managing CRM System and ensuring database integrity
• Managing contact information and reference lists
• Helping to define data profile/fields for leads, prospects, and customers
• Maintaining our Referral Leads system from end to end and tracking till won/lost
• Maintaining database integrity
• Working with marketing to report on campaign results

The ideal candidate will have strong communication skills, both verbal and written. They should be detail-oriented, collaborative, and a team player. Additional requirements include:

• Strong organization and analytical skills
• Knowledge of Microsoft Office Suite
• Familiarity with CRM systems
• Knowledge of email management programs

Behaviours:

• Focusing on clients and customers
• Working as one NCC
• Being inclusive and respectful
• Delivering brilliantly

About NCC Group

The NCC Group family has over 2,200 members worldwide, providing trusted advisory services to 15,000 customers. Originating in the UK, we now have offices in North America, Canada, Europe, Asia-Pacific, and the United Arab Emirates.

We are passionate about helping our customers protect their brand, value, and reputation against evolving threats. We invest in our people and business to fuel that passion.

Our values and ethics guide us—we work together, are brilliantly creative, and embrace differences. We treat everyone and everything with respect.

We aim to create an environment where all colleagues feel safe to be authentic, share personal experiences, and have equal opportunities to succeed.

About your application

We review every application and will contact you if your skills match our needs. If you don’t hear from us within 10 days, please don’t be disappointed; we may keep your CV for future roles. We encourage you to monitor our career opportunities for other suitable positions.

If you do not want us to retain your details, please email [emailprotected]. All personal data is handled according to our Privacy Policy (candidate-privacy-notice-261023.pdf). We are committed to diversity and workplace flexibility. If you need reasonable adjustments during the application process, please inform us at any stage.

Please note: This role involves mandatory pre-employment background checks due to the nature of our work. Applicants must be willing and able to undergo vetting, including BS7858 screening.