Senior Account Manager

n8 talent; Oxford; Remote; GBP 45,000 - 52,000; Full time

Job summary

A leading SaaS company is seeking a Senior Account Manager to lead a regional team, focusing on client success and engagement. This role combines team leadership with hands-on account management, ideal for those passionate about relationship-driven sales in the ed-tech sector. The position offers a flexible, remote-first culture and substantial growth opportunities.

Benefits

Uncapped Commission

Company-wide performance bonus

Car allowance

Flexible, remote-first working culture

Annual training allowance

Qualifications

• 2+ years of Account Management or Customer Success experience in SaaS.
• Experience managing or mentoring others.

Responsibilities

• Lead a regional team of Account Managers to deliver client value.
• Coach and develop the team while managing key accounts.
• Work cross-functionally with sales, marketing, and product.

Skills

Account Management

Customer Success

Commercial Acumen

Problem Solving

Data Analysis

Job description

Senior Account Manager | Leading SaaS business | Remote first covering the Oxfordshire area.

About the Company

• This is a rapidly growing SaaS business that's redefining how organisations manage complex workflows - with a particular focus on the education sector.
• With a user-friendly, data-led platform and a strong mission-driven approach, they've built lasting partnerships with hundreds of providers across the UK and internationally.
• Their growth has been fuelled by customer success, not just acquisition - and now they're investing heavily in their Account Management function to drive engagement and long-term value.

About the Role

• You'll be leading a high-performing regional team of Account Managers to deliver maximum value to clients and sky-high renewal rates.
• This is a hands-on role where you'll be coaching and developing your team, analysing account performance, all while managing your own portfolio of key accounts.
• You'll work cross-functionally with sales, marketing and product to feed in trends and insights, and shape how the business supports its users moving forward.
• It's ideal for someone who enjoys relationship-led sales, problem-solving, and driving meaningful outcomes for clients - particularly those in the ed-tech space.

About You

• 2+ years of Account Management or Customer Success experience in SaaS
• Experience managing or mentoring others - or ready to step into a team leadership role
• Strong commercial acumen and customer-centric mindset
• Confident presenting to senior stakeholders across phone, video, and in-person meetings
• Comfortable analysing usage data and using it to drive decisions
• Any experience in or exposure to the education sector is a big bonus, but not essential
• Candidates must be able to drive, there is occasional travel to customer sites

The Package

• Up to £45,000 + Uncapped Commission
• Company-wide performance bonus
• car allowance
• Flexible, remote-first working culture
• Extensive training and development opportunities with your own annual training allowance

If you're looking to step up into a strategic SaaS leadership role, where you can coach a team and own the customer experience across a high-impact platform - this could be a brilliant move.

Let's chat.

Explore a wide range of Sales, Marketing and Product roles across the UK & Internationally.

n8 Talent is the go-to search specialist for companies looking to recruit experienced members into their scaling and growth-centric teams.

n8 Talent Ltd are acting as an employment agency in relation to this vacancy.