Sales Assistant - Dealz

TN United Kingdom; Belfast; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading retail powerhouse as a Sales Assistant in Belfast. You will provide excellent customer service, assist with store operations, and maintain high store standards. This role includes a Retailer Level 2 Apprenticeship opportunity, making it perfect for those looking to grow in the retail sector.

Benefits

Discount Card – 10% discount on most in-store purchases

Family-Friendly Benefits

Loyal Service Awards

Life Assurance Cover

Health & Wellbeing – employee assistance programme

Holiday Allowance – increasing by one day per year up to 33 days

Qualifications

• Ensure excellent customer service in every interaction.
• Respond efficiently to till queues.

Responsibilities

• Process till transactions securely and accurately.
• Work as part of the store team to maintain a friendly environment.

Skills

Customer Service

Flexibility

Education

Retailer Level 2 Apprenticeship

Job description

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Are you passionate about providing excellent customer service in a fast-paced environment?

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in-town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver the best service and experience to our customers.

This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

What Your Day Will Look Like

As a Sales Assistant, you will:

• Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
• Respond efficiently to till queues to ensure customer satisfaction
• Process till transactions securely, quickly, and accurately
• Work as part of the store team to create and maintain a fun and friendly environment
• Live the company values by taking individual responsibility and working towards team goals
• Deliver accurate cash handling and till operational procedures
• Implement store changes and promotions in a timely and precise manner

You will need to be flexible with your working hours, including shifts.

We can offer you a range of benefits such as;

• Discount Card – 10% discount on most in-store purchases, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• Life Assurance Cover
• Health & Wellbeing – employee assistance programme to support you
• Holiday Allowance – increasing by one day per year up to 33 days

About Us

Since our humble beginnings in 1990, Poundland has grown into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further strengthened our presence, enabling us to reach millions of customers with our value offerings.

At Poundland & Dealz, we don’t just offer unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability underpins our culture, empowering team members to be their best while making a positive impact on the communities we serve. Our core behaviours—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—guide everything we do, creating a fun, friendly, and surprising workplace where our people can excel.