Sales Assistant

TN United Kingdom; Ballymoney; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking enthusiastic Sales Assistants to join their vibrant team. In this role, you will be the face of the store, ensuring customers receive exceptional service while maintaining a welcoming atmosphere. You will have the chance to complete a Retailer Level 2 Apprenticeship, enhancing your skills and career prospects. With a commitment to excellence and a focus on teamwork, you will thrive in a supportive environment that values your contributions. Enjoy a range of benefits, including discounts and holiday allowances, as you embark on a rewarding journey in retail.

Benefits

Discount Card – 10% discount

Family-Friendly Benefits

Loyal Service Awards

Life Assurance Cover

Health & Wellbeing support

Increasing Holiday Allowance

Birthday leave

Qualifications

• Passion for excellent customer service in a fast-paced environment.
• Flexibility with working hours, including shifts.

Responsibilities

• Ensure excellent customer service in every interaction.
• Process till transactions securely and accurately.
• Work as part of the store team to maintain a friendly environment.

Skills

Customer Service

Cash Handling

Communication

Teamwork

Education

Retail Level 2 Apprenticeship

Job description

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Are you passionate about providing excellent customer service in a fast-paced environment?

Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in-town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will make our store environment welcoming and deliver the best service and experience to our customers.

This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).

What Your Day Will Look Like

As a Sales Assistant, you will:

• Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
• Respond efficiently to till queues to ensure customer satisfaction
• Process till transactions securely, quickly, and accurately
• Work as part of the store team to create and maintain a fun and friendly environment
• Live the company values, focusing on taking individual responsibility and working towards team goals
• Handle cash and operate tills accurately and efficiently
• Communicate store changes and promotions in a timely and precise manner

You will need to be flexible with your working hours, including shifts.

We can offer you a range of benefits such as;

• Discount Card – 10% discount on most in-store purchases, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• Life Assurance Cover
• Health & Wellbeing support through an employee assistance programme
• Holiday Allowance – increasing by one day per year, up to 33 days
• Birthday leave – an extra day off each year

About Us

Since our beginnings in 1990, Poundland has grown into a retail powerhouse with over 900 stores and nearly 18,500 colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 has further expanded our reach, enabling us to serve millions of customers with unparalleled value.

At Poundland & Dealz, we not only offer products at unbeatable prices but also foster an environment where every colleague can thrive and contribute to our mission of providing amazing value. Our commitment to excellence, inclusion, and sustainability underpins our culture, empowering our team to be the best they can be and make a positive impact on the communities we serve.

We keep things simple with three core behaviours: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviours every day creates a fun, friendly, and surprising workplace — a place where our people can truly be their best selves!