Customer Advisor

TN United Kingdom; Blackpool; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as expert advisors in home improvement. This role emphasizes delivering exceptional customer service while assisting with sales, managing stock, and creating an inviting store atmosphere. You'll have the opportunity to grow your skills in paint-mixing and timber cutting, all while being part of a diverse and inclusive workplace that values your contributions. With a competitive salary and a comprehensive benefits package, this position is perfect for those passionate about helping others and eager to learn.

Benefits

Competitive Salary

Award-winning Pension Scheme

ShareSave Options

6.6 Weeks of Holiday

Employee Assistance Programme

Shopping Discounts

Wellbeing Benefits

Generous Breaks

Qualifications

• Eager to help and passionate about home improvement.
• Friendly and outgoing with strong teamwork skills.

Responsibilities

• Assist customers with home improvement projects and deliver excellent service.
• Manage stock, set up displays, and maintain an attractive store environment.

Skills

Customer Service

Sales

Teamwork

Adaptability to Technology

Job description

Job Description

Join our team and become an expert advisor—an inspiration and guide for our customers. You'll get to know each customer and assist with their home improvement projects. Your responsibilities will include sales, managing stock, setting up displays, and maintaining an attractive store environment. Training opportunities in paint-mixing and timber cutting will be available, but delivering excellent customer service is your main focus.

What we need

We are looking for someone who is eager to help, willing to learn, and passionate about home improvement. You should be friendly, outgoing, and enjoy assisting others. Comfort with using new technology and adapting to new working methods is important. Teamwork skills are essential, and flexibility to work on a rota that includes weekends, evenings, and bank holidays is required.

What's in it for you?

As part of our team, you'll be valued for who you are. We are committed to diversity and inclusion, ensuring everyone feels they belong and has equal opportunities. You will have access to various networks supporting our colleagues and allies, emphasizing our commitment to these values.

Our benefits package includes a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, and more. We also provide generous breaks to help you stay refreshed and perform at your best.

For support during the application or interview process, please contact us for any recruitment adjustments.