EA and Office Manager

Townhouse; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading beauty brand in the UK is seeking a highly organised Office, Projects & Executive Assistant to support their senior leadership team. This dynamic role involves managing executive schedules, office management, and coordinating projects, ideal for someone who thrives in a fast-paced environment. The position offers a vibrant work culture with various employee benefits, including private healthcare and shopping discounts.

Benefits

Private healthcare and wellness support

Shopping discounts

Birthday treat

Social budget

Extra holidays

Employee treatments

Emergency cash advance

Refer-a-friend bonus

Qualifications

• Proven experience supporting senior executives.
• Meticulously organised with excellent time management.
• First-class communication skills.

Responsibilities

• Provide high-level administrative support to CEO and COO.
• Manage calendars, coordinate meetings, and book travel.
• Ensure smooth office operations and support internal events.

Skills

Organisational skills

Time management

Communication

Problem-solving

Tech-savvy

Tools

Microsoft Office

ClickUp

Slack

Trello

Job description

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in the UK and are driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world class team from a wide range of industries. As we’re growing extremely fast, we need brilliant people (like you!) to join us on our journey and help us deliver our goal.

ABOUT THE ROLE

We’re on the hunt for a highly organised, proactive, and polished Office, Projects & Executive Assistant to support our senior leadership team and keep the wheels turning behind the scenes.

Based at our vibrant Support Centre in Berkshire House, this is a fast-paced, high-impact role where no two days are the same. You’ll be the right hand to our CEO and COO, ensuring their time is optimised and the business runs smoothly — while also jumping into exciting internal projects and keeping our office environment humming.

This role is ideal for someone who loves variety, thrives in a dynamic environment, and takes pride in the details.

KEY RESPONSIBILITIES

Executive Support

• Provide high-level administrative support to our CEO and COO, including managing calendars, coordinating meetings, and booking travel.
• Prepare polished documents, presentations, and reports with precision and professionalism.
• Handle confidential information discreetly and always represent the business with integrity.

Office Management

• Be the heartbeat of the office — ensuring everything runs smoothly, from facilities to supplies.
• Liaise with vendors, suppliers, and building management to keep operations seamless.
• Support new starters, help run internal events, and foster an upbeat office culture.

Project Coordination

• Get stuck into business-critical projects across different teams, providing admin and logistics support.
• Help track milestones, gather insights, and keep stakeholders aligned and informed.
• Conduct research and contribute to reports that shape decisions and drive progress.

ABOUT YOU

• Proven experience in a similar role — supporting senior executives, managing offices, and coordinating projects.
• Meticulously organised with excellent time management and a love for getting things done.
• First-class communication skills — professional, clear, and confident.
• Discreet, reliable, and always one step ahead.
• Proactive problem-solver who thrives on ownership and initiative.
• Tech-savvy — confident using Microsoft Office and tools like ClickUp, Slack or Trello.

LOCATION

This is a full-time, permanent role based at our Support Centre in Berkshire House. This is an office-based position.

EMPLOYEE BENEFITS

• Private healthcare and wellness support – Including GP access and treatment in private hospitals.
• Shopping discounts – Save on top brands and everyday essentials.
• Birthday treat – Enjoy a surprise on your special day.
• Social budget – Monthly treats and team socials.
• Extra holidays – Earn up to 5 additional days of annual leave over time.
• Employee treatments – Heavily discounted pampering sessions.
• Emergency cash advance – Up to £50 per worked day, interest-free.
• Refer-a-friend bonus – Help us hire great people and get rewarded.

EQUAL OPPORTUNITIES

We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Administrative, and Strategy/Planning

• Industries

  Wellness and Fitness Services and Retail

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