EA Lead

Oriel Partners Limited; City Of London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Oriel Partners Limited is seeking an accomplished Executive Assistant to join a prestigious global investment firm in a newly created role. The position combines top-level executive support with developing the administrative function and regional service delivery across EMEA.

You will partner with senior leaders, manage complex diaries, and oversee a team of administrative professionals, including recruitment, onboarding and performance development.

Qualifications

• Proven experience as an Executive Assistant to senior executives in professional or financial services.
• Experience leading or mentoring a team of administrative professionals.
• Track record of improving processes and raising service standards.

Responsibilities

• Provide high-level executive support with complex diary management across multiple time zones and international travel.
• Act as a trusted partner to senior stakeholders, exercising discretion and judgement.
• Lead and develop the administrative support team across the region and manage recruitment and onboarding.
• Establish consistent service standards and implement new ways of working, including AI-enabled processes.
• Own service delivery, escalation handling, and continuous improvement of the administrative function.

Skills

Executive support

Diary management

Team leadership

Process improvement

Stakeholder management

Travel coordination

AI & technology

Tools

Microsoft Office

CRM systems

Job description

An exciting opportunity has arisen for an accomplished Executive Assistant to join a prestigious global investment firm in a newly created role, combining high-level executive support with development of its overall administrative function. This is an excellent opportunity for an experienced EA who enjoys operating at a senior level but is equally passionate about people management, improving processes and driving change. You will play a pivotal role in shaping and modernising the administrative support function across the region.

Working closely with the key senior players, you will act as a trusted partner, providing seamless executive support while taking ownership of service delivery and standards across the wider EMEA team.

Key responsibilities will include:

• Providing first-class executive support, including complex diary management across multiple time zones, international travel arrangements and meeting coordination.
• Acting as a key point of contact for senior internal and external stakeholders, exercising excellent judgement and discretion.
• Anticipating executive needs, managing priorities and ensuring meetings, travel and key commitments run seamlessly.
• Leading, managing and developing the administrative support team, including two direct reports in London and colleagues across the wider region.
• Taking ownership of recruitment, onboarding, workload allocation, performance management and team development.
• Establishing consistent service standards, processes and ways of working across the administrative function.
• Acting as the main escalation point for service delivery, resolving issues and ensuring a consistently high level of support.
• Championing the use of AI and technology to streamline processes, improve efficiencies and enhance the overall support offering.
• Driving continuous improvement and bringing a fresh, forward-thinking approach to how administrative support is delivered.

The ideal candidate will have:

• Proven experience as an Executive Assistant, supporting senior executives within a professional or financial services environment.
• Previous experience managing, leading or mentoring a team of administrative professionals.
• A proven track record of improving processes, raising service standards and implementing more efficient ways of working.
• Excellent organisational skills, with the ability to manage complex and ever-changing priorities across multiple time zones.
• A polished and professional communication style, with the confidence to build relationships at all levels.
• Strong leadership skills, sound judgement and the ability to handle confidential matters with absolute discretion.
• A proactive, solutions-focused approach, remaining calm and effective under pressure.
• An interest in technology and AI, with the ability to embrace and lead new ways of working.

This is a fantastic opportunity for an ambitious, forward-thinking EA to step into a broader leadership position, influence change and make a genuine impact on the way executive support is delivered across an international business.

*We appreciate all applications but due to the volume we received, we are unable to respond to every one*