Claims Adjuster - Property

Canopius; London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Canopius recherche un professionnel des sinistres motivé pour gérer des réclamations de biens. Le candidat idéal aura une expérience en gestion de sinistres, notamment en Amérique du Nord, et sera capable de travailler avec divers acteurs internes et externes. Ce rôle offre la possibilité de travailler dans un environnement flexible et collaboratif, tout en contribuant à des solutions innovantes pour les clients.

Benefits

Assurance santé et dentaire

Bonus discrétionnaire

Pension

Travail hybride

Qualifications

• Expérience en gestion de sinistres avec autorité déléguée en Amérique du Nord.
• Connaissance des enjeux juridiques et réglementaires liés aux polices.
• Capacité à gérer des problèmes complexes et à faire preuve d'analytique.

Responsibilities

• Gérer proactivement les sinistres de la notification initiale au règlement.
• Développer une compréhension approfondie des sinistres dans le portefeuille.
• Construire des relations collaboratives avec les parties prenantes internes et externes.

Skills

Gestion des sinistres

Négociation de sinistres

Analyse

Connaissance du marché de Lloyd's

Job description

Job Description

The Role

Canopius has an established team of Property Binders underwriters and claims adjusters working collaboratively to provide exceptional customer service and innovative solutions to our clients.

The underwriting team provides insurance for a wide range of delegated authority coverages in North America, the United Kingdom, and globally. Coverage includes personal property, commercial property, commercial automobile property damage, and auto liability. Our underwriters are market-leading experts in their specialist areas. This variety offers the successful candidate the opportunity to work closely with internal and external stakeholders on claims across different risks, jurisdictions, and industries.

We are seeking a motivated and detail-oriented claims professional to proactively manage property binder claims from initial notification through settlement.

Responsibilities

Key Responsibilities

1. Develop a thorough understanding of the claims within the portfolio.
2. Proactively adjust claims within your authority, in line with the Canopius Claims Vision and claims manual, ensuring high-quality service and effective claim resolution.
3. Ensure sufficient financial provisions are held for all claims, following Canopius’s reserving philosophy.
4. Build collaborative relationships with internal and external stakeholders, especially underwriters and actuaries.
5. Manage delegated claims according to Canopius’s claims values, including oversight of TPAs/Service Providers through regular contact, peer reviews, and sharing best practices.
6. Coordinate with panel lawyers, adjusters, and experts to achieve optimal outcomes while controlling costs and claims leakage.

Qualifications

Skills and Experience

• Experience as a claims handler with North American delegated authority claims.
• Experience with UK delegated claims handling is advantageous.
• Knowledge of policy coverage, claims negotiation, and strategy.
• Understanding of legal, regulatory, and territorial issues related to policy wordings.
• Ability to manage complex issues, escalate appropriately, and demonstrate strong analytical skills.
• Knowledge of the Lloyd’s insurance market is preferred but not essential.
• Act with honesty, integrity, and fairness at all times.
• Willingness to take responsibility and accountability.
• Commitment to the organization, team, and role.

Our Benefits

We offer a comprehensive benefits package supporting overall wellbeing, including hybrid working, a competitive salary, pension, discretionary bonus, health and dental insurance, and more.

About Us

Canopius is a global specialty lines (re)insurer and a leading Lloyd’s of London insurer with offices worldwide. We foster a positive culture that encourages authenticity, diversity, and excellence. Our offices in the City of London operate a flexible, hybrid working model, emphasizing a supportive environment that recognizes individual contributions. We are committed to equal employment opportunities and a workplace free of discrimination and harassment, welcoming applicants from diverse backgrounds. Reasonable adjustments are provided throughout recruitment and employment processes.