Senior Business Change Manager

CANCER RESEARCH UK; London; Hybrid; GBP 58,000 - 64,000; Full time

Job summary

A leading charity organization is seeking a Senior Business Change Manager to drive the adoption of new marketing technology systems. This role involves developing strategic change management plans, engaging stakeholders, and ensuring successful implementation across various teams. The ideal candidate will have extensive experience in change management and a proven ability to communicate effectively with diverse audiences.

Benefits

Generous benefits package

Flexible working culture

Career and personal development opportunities

Discounts on travel and technology

Substantial retirement plan

Qualifications

• Significant experience in driving people change and technology system adoption.
• Proven track record in large digital transformation programmes.
• Exceptional communication skills with the ability to simplify complex information.

Responsibilities

• Lead the development and execution of a strategic change management plan.
• Drive the application of Prosci ADKAR methodology throughout the change lifecycle.
• Manage dependencies between change management plans and user adoption.

Skills

Change management

Stakeholder engagement

Communication

Coaching

Problem-solving

Job description

SENIOR BUSINESS CHANGE MANAGER

Salary: £58,000 - £64,000 per annum

Reports to: Head of ETP Business Transformation

Department: Marketing, Fundraising & Engagement

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)

Employment type: 18 month fixed-term contract

Working hours: 35 hours per week

Closing date: Tuesday 3 June 2025, 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we want to bring about a world where everybody can lead longer, better lives, free from the fear of cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone strategic and with significant experience leading effective change management plans to drive the adoption of new technology systems, someone like you.

We have an exciting opportunity for someone to join us as a Senior Business Change Manager. We need you to manage the development, delivery, evaluation and iteration of a strategic change management plan that drives the successful adoption of new marketing technology systems across a large number of stakeholders.

What will I be doing?

• Leading the development and execution of a single strategic change management plan, to ensure successful and sustained adoption and sustained usage of new marketing technology systems to achieve required outcomes and benefits
• Driving the consistent application of Prosci ADKAR methodology throughout the change lifecycle, to deliver a best practice approach to change management
• Coaching and influencing key stakeholders (e.g. Sponsors and People Managers) so that they understand their change management roles and responsibilities, to drive the required behaviours and action to enable effective delivery of change management plans
• Leading the development of creative and adaptive solutions to drive adoption and sustained usage, in line with changes required to achieve planned outcomes and benefits
• Ensuring avoidable costs and risks are prevented by conducting robust change impact and readiness assessments and deploying the right tactics to drive the people change required
• Driving strong collaboration with the relevant project and programme managers to ensure change management activity is effectively planned and resourced
• Effectively manage dependencies between change management plans and create a holistic view of people change to prevent and mitigate risks to user adoption and usage
• Driving the development and delivery of training plans and/or other activity to provide our people with the right knowledge to adopt the required changes.

What skills are we looking for?

• Significant experience of driving people change, including technology system adoption, in large digital transformation programmes
• Proven track record driving the people side of change to achieve desired results (outcomes and benefits) in large organisations
• Extensive experience leading the development, delivery, evaluation and iteration of change management plans that has led to successful adoption of changes within a large organisation
• Demonstrable expert knowledge and experience of applying business change principles, frameworks, tools, and techniques to achieve required outcomes and benefits
• Significant stakeholder engagement and influencing experience, with a proven track record driving clarity about the connection between the changes our people are required to adopt and planned benefits
• Exceptional communication skills with the proven ability to communicate complex information simply to a variety of audiences at all levels in an organisation, as well as experience developing and delivering inspiring content that increases understanding, desire and knowledge for change within impacted stakeholder groups
• Proven ability to build a change advocate network, successfully recruiting and supporting change champions within the business to help drive the required outcomes and benefits from specific areas of change
• Ability to work with a high degree of independence and to handle difficult and sensitive situations tactfully, adhering to the required confidentiality.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.