Deputy Network Manager

TN United Kingdom; Camberley; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading educational institution is seeking a Deputy Network Manager to enhance network performance and deliver exceptional IT support. This role involves collaborating with the IT Support department, managing network services, and contributing to significant infrastructure upgrades. Ideal candidates will have a strong background in IT and network management, along with relevant qualifications.

Benefits

Free on-site parking

Local Government Pension Scheme membership

24/7 Employee Assistance Programme

Flexible leave policy

Qualifications

• Experience in network management and IT support.
• Strong understanding of cyber security measures.
• Relevant IT qualifications preferred.

Responsibilities

• Optimize network performance and deliver IT support services.
• Manage the College’s network and maintain service availability.
• Support major upgrades to core network infrastructure.

Skills

Network Management

IT Support

Cyber Security

Education

Relevant IT qualification

Tools

Microsoft 365

Windows Server

SIMS - MIS application

Job description

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Deputy Network Manager

36 hours per week, all year round (52 weeks)

The Deputy Network Manager is a newly created role aimed at optimising network performance and delivering outstanding IT support services to users across the College. The Deputy Network Manager will work closely with other members of the IT Support department and deputise for the Network Manager as required, to proactively manage the College’s network, maintain the availability of services and devices, and respond quickly and effectively to support requests of varying complexity.

This opportunity comes at an exciting time as the successful applicant will play a key role in supporting the continuing delivery of major upgrades to the College’s core network infrastructure and cloud transformation over the next 2-3 years. The Deputy Network Manager will have the opportunity to provide their input in the development of the College’s long-term strategy in this area and develop their own technical and managerial skills to ensure continuous best-in-class service and performance.

The department

The IT Support department at Collingwood College performs a crucial role in supporting the essential operational activities of the College. The growing importance of IT to curriculum delivery provides exciting opportunities for innovation and development and a varied workload.

In addition to support and maintenance activities, the department contributes to the ongoing development of the College’s resilience by strengthening cyber security, implementing measures to mitigate network downtime or data loss, and developing disaster recovery plans.

The department comprises a small, capable team assisted by an external third-line support provider who work closely together to provide an excellent customer-focused service to students, staff, and other users.

The department is led by the Network Manager with overall responsibility held by the Business Manager.

Key systems

• Microsoft 365
• Microsoft Exchange
• Microsoft SharePoint
• Microsoft OneDrive
• Microsoft OneNote
• Microsoft Teams
• Windows Operating Systems
• Windows Server
• Backups
• SIMS - MIS application
• Edulink

Early applications are encouraged, and we reserve the right to close the vacancy early if a suitable candidate is found.

Suitable candidates may be interviewed before the closing date and Collingwood College reserves the right to withdraw the position if an early appointment is made.

Collingwood College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be subject to an Enhanced DBS check.

Probationary Periods

All posts are subject to a probationary period. For support staff, this is 6 months. Collingwood College’s Probationary Policy is available upon request.

Remuneration and Benefits

Collingwood College offers a generous pay scale, and the package will be commensurate with responsibilities and experience.

All new staff appointments are subject to verification of fitness to work, references, qualification verification, DBS clearance at Enhanced level, and other relevant checks.

Access to other benefits including:

• Outstanding facilities, including free on-site parking
• Local Government Pension Scheme membership unless opted out
• 24/7 Employee Assistance Programme
• Flexible leave policy

Training and Development

We provide a structured staff development programme, including:

• Induction and safeguarding training
• Mandatory and compliance training
• Role-specific training, delivered internally or externally

Additional training opportunities are available through the training calendar and external courses.

Safeguarding Statement

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and all staff and volunteers are expected to share this commitment.