Online Assistant

TN United Kingdom; Penrith; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading retailer as an Online Assistant, where you will play a vital role in fulfilling online customer orders. This dynamic position involves picking orders, assisting in the warehouse, and ensuring customer satisfaction with a focus on quality and attention to detail. Enjoy a supportive work environment with a range of benefits, including discounts, a pension scheme, and wellbeing support.

Benefits

Nightshift premium

Discount card

Free food and hot drinks

Generous holiday entitlement

Special offers on gym memberships

Family leave

Pension scheme

Share schemes

Wellbeing support

Qualifications

• Must be at least 18 years old for certain shifts.
• Comfort with lifting and moving shopping containers up to 15kg.

Responsibilities

• Picking orders and ensuring accuracy on the shop floor.
• Processing orders and supporting customer queries in the warehouse.

Skills

Attention to Detail

Comfort with Technology

Job description

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Join Our Team as an Online Assistant

Love food, shopping, and fast-paced work? This hands-on role makes our online customer orders happen, from the moment they click the order button on our website to when their shopping arrives at their doorstep.

As an Online Assistant, you could be on the shop floor picking orders, carefully selecting quality products and ensuring accuracy. Alternatively, you might work in our online warehouse, supporting customer queries, processing orders at the tills, or working with our online Drivers to load vans and ensure timely delivery.

Across all areas, you'll take pride in doing the right thing for our customers and have a keen attention to detail. Comfort with new technology and physical activity, including lifting and moving shopping containers up to 15kg, is essential.

We are committed to helping everyone be the best they can be and to being a fully inclusive retailer where our customers love to shop and our colleagues love to work!

Note: If the shifts for this role include hours earlier than 6am or later than 11pm, you must be at least 18 years old.

We hire only individuals who have passed the school leaver’s age. For your country’s school leaver age, please visit:

Alongside a market-leading pay rate, we offer a range of benefits:

• Nightshift premium: An additional £2.45 per hour for hours worked between midnight and 5am (where applicable).
• Discount card: 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks. Discounts increase to 15% at Sainsbury’s every Friday and Saturday, and at Argos every pay day.
• Free food and hot drinks in all our stores.
• Generous holiday entitlement based on hours worked.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.
• Family leave: Maternity and paternity leave options.
• Pension scheme: Sainsbury’s matches 4-7.5% of your contributions.
• Sainsbury’s share schemes: Purchase shares at discounted prices and buy shares monthly from your salary.
• Wellbeing support: Access to our Employee Assistance Programme for confidential support and guidance.